OpenEMM Technical Support Forum

Hello everybody,

I got a question regarding the open-rate statistics (OpenEMM 5.5.1 on WinXP).

It only gives me some of the mail-domains. E.g. There have been 98 recipients downloaded the "tracking-pixel" but it only shows me 48 domains. The rest is only listed as figure: "Others: 50"

How do I see every single domain from which the tracking-pixel was downloaded?

Thanks in advance. And thanks for a great product.

Best,
PFX

Only the top domains are listed in the frontend. If you want to dig deeper you need to manually access the database with a SQL select statement.

Im having the same problem
can you specify which table on the database to select to, to get the other domains?


thanks

You can find more information on the OpenEMM database schema here:

http://www.openemm.org/fileadmin/docs/O ... le-Doc.txt

maschoff wrote:You can find more information on the OpenEMM database schema here:

http://www.openemm.org/fileadmin/docs/O ... le-Doc.txt

Link is broken.

Download extension development guide from SourceForge and have a look at appendix A:
https://sourceforge.net/projects/openem ... velopment/

Hi, As a (relatively) non tech user is there any way to see this information. For us to view the users that have open the email is a key requirement- I am surprised it not part of the interface?
I noticed plugins for the product - has anyone written one to show better reporting?

thanks

If you want to track openings individually you have to define an "open action" in tab "trackable links" which sets a flag in a profile field of the recipient.

Im having the same problem
can you specify which table on the database to select to, to get the other domains?

You can find a documentation of the OpenEMM database schema in the appendix of the Extension Development Guide.