Problems with some features after clean installation.

[Kasimir]

We have a problem with some functions in OpenEMM.

Our OpenEMM runns on AlmaLinux 8.9 and the OpenEMM software as well as the dependencies runns on the newest Version.

The first Problem is locatet under "Administrator" -> "System Satatus" -> "Update Check". There we get the message: "An error has occurred. Please contact our support team." The catalina.out log file is empty.

The second problem is locatet under "Mailings" -> "Overview" -> "Selecting a Message" -> "Recipients".
There we get the following message: "500 An error has occurred. Sorry, something went wrong
Ein unerwarteter Fehler trat auf. Bitte kontaktieren Sie unser Support Team.".

And thats the associated message in the catlina.out log:

Code: Select all

jakarta.servlet.ServletException: Could not resolve view with name 'mailing_recipients_list' in servlet with name 'spring-mvc'
        at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1380) ~[spring-webmvc-5.3.18.migrated.jar:5.3.18-migrated-1.0.0]
        at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:1145) ~[spring-webmvc-5.3.18.migrated.jar:5.3.18-migrated-1.0.0]
        at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1084) ~[spring-webmvc-5.3.18.migrated.jar:5.3.18-migrated-1.0.0]
        at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:963) ~[spring-webmvc-5.3.18.migrated.jar:5.3.18-migrated-1.0.0]
        at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006) ~[spring-webmvc-5.3.18.migrated.jar:5.3.18-migrated-1.0.0]
        at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:898) ~[spring-webmvc-5.3.18.migrated.jar:5.3.18-migrated-1.0.0]
        at jakarta.servlet.http.HttpServlet.service(HttpServlet.java:564) ~[servlet-api.jar:6.0]
        at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883) ~[spring-webmvc-5.3.18.migrated.jar:5.3.18-migrated-1.0.0]
        at jakarta.servlet.http.HttpServlet.service(HttpServlet.java:658) ~[servlet-api.jar:6.0]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:205) ~[catalina.jar:10.1.15]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:149) ~[catalina.jar:10.1.15]
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:642) ~[catalina.jar:10.1.15]
        at org.apache.catalina.core.ApplicationDispatcher.doDispatch(ApplicationDispatcher.java:570) ~[catalina.jar:10.1.15]
        at org.apache.catalina.core.ApplicationDispatcher.dispatch(ApplicationDispatcher.java:541) ~[catalina.jar:10.1.15]
        at org.apache.catalina.core.AsyncContextImpl$AsyncRunnable.run(AsyncContextImpl.java:570) ~[catalina.jar:10.1.15]
        at org.apache.catalina.core.AsyncContextImpl.doInternalDispatch(AsyncContextImpl.java:340) ~[catalina.jar:10.1.15]
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:165) ~[catalina.jar:10.1.15]
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) ~[catalina.jar:10.1.15]
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:597) ~[catalina.jar:10.1.15]
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:115) [catalina.jar:10.1.15]
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) [catalina.jar:10.1.15]
        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:673) [catalina.jar:10.1.15]
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) [catalina.jar:10.1.15]
        at org.apache.catalina.connector.CoyoteAdapter.asyncDispatch(CoyoteAdapter.java:235) [catalina.jar:10.1.15]
        at org.apache.coyote.AbstractProcessor.dispatch(AbstractProcessor.java:243) [tomcat-coyote.jar:10.1.15]
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:57) [tomcat-coyote.jar:10.1.15]
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:896) [tomcat-coyote.jar:10.1.15]
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1744) [tomcat-coyote.jar:10.1.15]
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) [tomcat-coyote.jar:10.1.15]
        at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) [tomcat-util.jar:10.1.15]
        at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) [tomcat-util.jar:10.1.15]
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:10.1.15]
        at java.lang.Thread.run(Thread.java:833) [?:?]

[maschoff]

Which version of OpenEMM and OMT do you use?

[bonscot]

Hi! Same problem here. Clean install of Openemm and OMT ver 23.10.000.150 on Almalinux 9.

Code: Select all

2024-04-16 17:18:30,199: ERROR [https-jsse-nio-8443-exec-9] error.jsp - Could not resolve view with name 'mailing_recipients_list' in servlet with name 'spring-mvc'
ServletException:
Could not resolve view with name 'mailing_recipients_list' in servlet with name 'spring-mvc'
StackTrace:
org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1380)
org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:1145)
org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1084)
org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:963)
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:898)
jakarta.servlet.http.HttpServlet.service(HttpServlet.java:564)
org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883)
jakarta.servlet.http.HttpServlet.service(HttpServlet.java:658)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:205)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:149)
org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:642)
org.apache.catalina.core.ApplicationDispatcher.doDispatch(ApplicationDispatcher.java:570)
org.apache.catalina.core.ApplicationDispatcher.dispatch(ApplicationDispatcher.java:541)
org.apache.catalina.core.AsyncContextImpl$AsyncRunnable.run(AsyncContextImpl.java:570)
org.apache.catalina.core.AsyncContextImpl.doInternalDispatch(AsyncContextImpl.java:340)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:165)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:597)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:115)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93)
org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:673)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
org.apache.catalina.connector.CoyoteAdapter.asyncDispatch(CoyoteAdapter.java:235)
org.apache.coyote.AbstractProcessor.dispatch(AbstractProcessor.java:243)
org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:57)
org.apache.coyote.http2.StreamProcessor.process(StreamProcessor.java:90)
org.apache.coyote.http2.StreamRunnable.run(StreamRunnable.java:35)
org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
java.base/java.lang.Thread.run(Thread.java:833)

Request Parameters:

Request Attributes:
IP: 200.68.126.212
jakarta.servlet.forward.request_uri: /mailing/6/recipients/list.action;jsessionid=03855F934D54F169893151C732A0C1CB
jakarta.servlet.forward.context_path: 
jakarta.servlet.forward.servlet_path: /mailing/6/recipients/list.action
jakarta.servlet.forward.mapping: org.apache.catalina.core.ApplicationMapping$MappingImpl@43bb674
org.springframework.web.util.UrlPathHelper.PATH: /error.action
org.springframework.web.servlet.View.pathVariables: {mailingId=6}
org.springframework.web.context.request.async.WebAsyncManager.WEB_ASYNC_MANAGER: org.springframework.web.context.request.async.WebAsyncManager@76eb11f5
org.springframework.web.servlet.HandlerMapping.bestMatchingHandler: com.agnitas.emm.core.ErrorController#show()
org.springframework.web.servlet.DispatcherServlet.CONTEXT: WebApplicationContext for namespace 'spring-mvc-servlet', started on Tue Apr 16 16:34:53 ART 2024, parent: Root WebApplicationContext
org.apache.tiles.request.AbstractRequest.FORCE_INCLUDE: true
jakarta.servlet.request.ssl_session_id: dc3d6d813ffc12d0af1a26f8cd7f66eb938aca9c56af3864feab1145b8f6c16b
__spring_security_session_mgmt_filter_applied: true
jakarta.servlet.jsp.jstl.fmt.locale.request: en_US
org.apache.tomcat.util.net.secure_requested_protocol_versions: Unknown(0xbaba),TLSv1.3,TLSv1.2
jakarta.servlet.request.ssl_session_mgr: org.apache.tomcat.util.net.jsse.JSSESupport@4cc79c76
jakarta.servlet.error.exception_type: class jakarta.servlet.ServletException
org.springframework.web.servlet.DispatcherServlet.LOCALE_RESOLVER: com.agnitas.web.mvc.AdminLocaleResolver@3af83f27
org.springframework.web.servlet.HandlerMapping.bestMatchingPattern: /error.action
org.springframework.web.servlet.DispatcherServlet.OUTPUT_FLASH_MAP: FlashMap [attributes={}, targetRequestPath=null, targetRequestParams={}]
jakarta.servlet.error.servlet_name: spring-mvc
org.springframework.web.servlet.DispatcherServlet.FLASH_MAP_MANAGER: org.springframework.web.servlet.support.SessionFlashMapManager@6b218e6a
jakarta.servlet.error.request_uri: /mailing/6/recipients/list.action;jsessionid=03855F934D54F169893151C732A0C1CB
jakarta.servlet.jsp.jstl.fmt.timeZone.request: sun.util.calendar.ZoneInfo[id="America/Argentina/Buenos_Aires",offset=-10800000,dstSavings=0,useDaylight=false,transitions=62,lastRule=null]
org.springframework.core.convert.ConversionService: ConversionService converters =
	@org.springframework.format.annotation.DateTimeFormat java.lang.Long -> java.lang.String: org.springframework.format.datetime.DateTimeFormatAnnotationFormatterFactory@2b5da65c,@org.springframework.format.annotation.NumberFormat java.lang.Long -> java.lang.String: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	@org.springframework.format.annotation.DateTimeFormat java.time.LocalDate -> java.lang.String: org.springframework.format.datetime.standard.Jsr310DateTimeFormatAnnotationFormatterFactory@71fe1181,java.time.LocalDate -> java.lang.String : org.springframework.format.datetime.standard.TemporalAccessorPrinter@65dddf33
	@org.springframework.format.annotation.DateTimeFormat java.time.LocalDateTime -> java.lang.String: org.springframework.format.datetime.standard.Jsr310DateTimeFormatAnnotationFormatterFactory@71fe1181,java.time.LocalDateTime -> java.lang.String : org.springframework.format.datetime.standard.TemporalAccessorPrinter@3d1cdc79
	@org.springframework.format.annotation.DateTimeFormat java.time.LocalTime -> java.lang.String: org.springframework.format.datetime.standard.Jsr310DateTimeFormatAnnotationFormatterFactory@71fe1181,java.time.LocalTime -> java.lang.String : org.springframework.format.datetime.standard.TemporalAccessorPrinter@778e8aed
	@org.springframework.format.annotation.DateTimeFormat java.time.OffsetDateTime -> java.lang.String: org.springframework.format.datetime.standard.Jsr310DateTimeFormatAnnotationFormatterFactory@71fe1181,java.time.OffsetDateTime -> java.lang.String : org.springframework.format.datetime.standard.TemporalAccessorPrinter@53542931
	@org.springframework.format.annotation.DateTimeFormat java.time.OffsetTime -> java.lang.String: org.springframework.format.datetime.standard.Jsr310DateTimeFormatAnnotationFormatterFactory@71fe1181,java.time.OffsetTime -> java.lang.String : org.springframework.format.datetime.standard.TemporalAccessorPrinter@27a45b82
	@org.springframework.format.annotation.DateTimeFormat java.time.ZonedDateTime -> java.lang.String: org.springframework.format.datetime.standard.Jsr310DateTimeFormatAnnotationFormatterFactory@71fe1181,java.time.ZonedDateTime -> java.lang.String : org.springframework.format.datetime.standard.TemporalAccessorPrinter@4de45bea
	@org.springframework.format.annotation.DateTimeFormat java.util.Calendar -> java.lang.String: org.springframework.format.datetime.DateTimeFormatAnnotationFormatterFactory@2b5da65c
	@org.springframework.format.annotation.DateTimeFormat java.util.Date -> java.lang.String: org.springframework.format.datetime.DateTimeFormatAnnotationFormatterFactory@2b5da65c
	@org.springframework.format.annotation.NumberFormat java.lang.Byte -> java.lang.String: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	@org.springframework.format.annotation.NumberFormat java.lang.Double -> java.lang.String: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	@org.springframework.format.annotation.NumberFormat java.lang.Float -> java.lang.String: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	@org.springframework.format.annotation.NumberFormat java.lang.Integer -> java.lang.String: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	@org.springframework.format.annotation.NumberFormat java.lang.Short -> java.lang.String: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	@org.springframework.format.annotation.NumberFormat java.math.BigDecimal -> java.lang.String: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	@org.springframework.format.annotation.NumberFormat java.math.BigInteger -> java.lang.String: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	java.lang.Boolean -> java.lang.String : org.springframework.core.convert.support.ObjectToStringConverter@4ec81788
	java.lang.Character -> java.lang.Number : org.springframework.core.convert.support.CharacterToNumberFactory@67a4c8
	java.lang.Character -> java.lang.String : org.springframework.core.convert.support.ObjectToStringConverter@673c3441
	java.lang.Enum -> java.lang.Integer : org.springframework.core.convert.support.EnumToIntegerConverter@9d97608
	java.lang.Enum -> java.lang.String : org.springframework.core.convert.support.EnumToStringConverter@4fb8c4fc
	java.lang.Integer -> java.lang.Enum : org.springframework.core.convert.support.IntegerToEnumConverterFactory@678ea53e
	java.lang.Long -> java.time.Instant : org.springframework.format.datetime.standard.DateTimeConverters$LongToInstantConverter@204782cf
	java.lang.Long -> java.util.Calendar : org.springframework.format.datetime.DateFormatterRegistrar$LongToCalendarConverter@79828205,java.lang.Long -> java.util.Calendar : org.springframework.format.datetime.DateFormatterRegistrar$LongToCalendarConverter@513c81f5
	java.lang.Long -> java.util.Date : org.springframework.format.datetime.DateFormatterRegistrar$LongToDateConverter@1639c207,java.lang.Long -> java.util.Date : org.springframework.format.datetime.DateFormatterRegistrar$LongToDateConverter@18c3e31f
	java.lang.Number -> java.lang.Character : org.springframework.core.convert.support.NumberToCharacterConverter@45d8df2c
	java.lang.Number -> java.lang.Number : org.springframework.core.convert.support.NumberToNumberConverterFactory@16f02ff4
	java.lang.Number -> java.lang.String : org.springframework.core.convert.support.ObjectToStringConverter@1304cd20
	java.lang.String -> @org.springframework.format.annotation.DateTimeFormat java.lang.Long: org.springframework.format.datetime.DateTimeFormatAnnotationFormatterFactory@2b5da65c,java.lang.String -> @org.springframework.format.annotation.NumberFormat java.lang.Long: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	java.lang.String -> @org.springframework.format.annotation.DateTimeFormat java.time.LocalDate: org.springframework.format.datetime.standard.Jsr310DateTimeFormatAnnotationFormatterFactory@71fe1181,java.lang.String -> java.time.LocalDate: org.springframework.format.datetime.standard.TemporalAccessorParser@51a85ae4
	java.lang.String -> @org.springframework.format.annotation.DateTimeFormat java.time.LocalDateTime: org.springframework.format.datetime.standard.Jsr310DateTimeFormatAnnotationFormatterFactory@71fe1181,java.lang.String -> java.time.LocalDateTime: org.springframework.format.datetime.standard.TemporalAccessorParser@409fe9eb
	java.lang.String -> @org.springframework.format.annotation.DateTimeFormat java.time.LocalTime: org.springframework.format.datetime.standard.Jsr310DateTimeFormatAnnotationFormatterFactory@71fe1181,java.lang.String -> java.time.LocalTime: org.springframework.format.datetime.standard.TemporalAccessorParser@5a84efa8
	java.lang.String -> @org.springframework.format.annotation.DateTimeFormat java.time.OffsetDateTime: org.springframework.format.datetime.standard.Jsr310DateTimeFormatAnnotationFormatterFactory@71fe1181,java.lang.String -> java.time.OffsetDateTime: org.springframework.format.datetime.standard.TemporalAccessorParser@2a89c140
	java.lang.String -> @org.springframework.format.annotation.DateTimeFormat java.time.OffsetTime: org.springframework.format.datetime.standard.Jsr310DateTimeFormatAnnotationFormatterFactory@71fe1181,java.lang.String -> java.time.OffsetTime: org.springframework.format.datetime.standard.TemporalAccessorParser@16cb830a
	java.lang.String -> @org.springframework.format.annotation.DateTimeFormat java.time.ZonedDateTime: org.springframework.format.datetime.standard.Jsr310DateTimeFormatAnnotationFormatterFactory@71fe1181,java.lang.String -> java.time.ZonedDateTime: org.springframework.format.datetime.standard.TemporalAccessorParser@3a7f3717
	java.lang.String -> @org.springframework.format.annotation.DateTimeFormat java.util.Calendar: org.springframework.format.datetime.DateTimeFormatAnnotationFormatterFactory@2b5da65c
	java.lang.String -> @org.springframework.format.annotation.DateTimeFormat java.util.Date: org.springframework.format.datetime.DateTimeFormatAnnotationFormatterFactory@2b5da65c
	java.lang.String -> @org.springframework.format.annotation.NumberFormat java.lang.Byte: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	java.lang.String -> @org.springframework.format.annotation.NumberFormat java.lang.Double: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	java.lang.String -> @org.springframework.format.annotation.NumberFormat java.lang.Float: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	java.lang.String -> @org.springframework.format.annotation.NumberFormat java.lang.Integer: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	java.lang.String -> @org.springframework.format.annotation.NumberFormat java.lang.Short: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	java.lang.String -> @org.springframework.format.annotation.NumberFormat java.math.BigDecimal: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	java.lang.String -> @org.springframework.format.annotation.NumberFormat java.math.BigInteger: org.springframework.format.number.NumberFormatAnnotationFormatterFactory@a8406f1
	java.lang.String -> java.lang.Boolean : org.springframework.core.convert.support.StringToBooleanConverter@342cdf24
	java.lang.String -> java.lang.Character : org.springframework.core.convert.support.StringToCharacterConverter@275664ca
	java.lang.String -> java.lang.Enum : org.springframework.core.convert.support.StringToEnumConverterFactory@5bc354dd
	java.lang.String -> java.lang.Number : org.springframework.core.convert.support.StringToNumberConverterFactory@ac30009
	java.lang.String -> java.nio.charset.Charset : org.springframework.core.convert.support.StringToCharsetConverter@217f44c0
	java.lang.String -> java.time.Duration: org.springframework.format.datetime.standard.DurationFormatter@87f7a3
	java.lang.String -> java.time.Instant: org.springframework.format.datetime.standard.InstantFormatter@7bc44e5d
	java.lang.String -> java.time.Month: org.springframework.format.datetime.standard.MonthFormatter@78475eb4
	java.lang.String -> java.time.MonthDay: org.springframework.format.datetime.standard.MonthDayFormatter@3f03bbb0
	java.lang.String -> java.time.Period: org.springframework.format.datetime.standard.PeriodFormatter@57cc1d48
	java.lang.String -> java.time.Year: org.springframework.format.datetime.standard.YearFormatter@293c126c
	java.lang.String -> java.time.YearMonth: org.springframework.format.datetime.standard.YearMonthFormatter@26c4412f
	java.lang.String -> java.util.Currency : org.springframework.core.convert.support.StringToCurrencyConverter@6f29bdf3
	java.lang.String -> java.util.Locale : org.springframework.core.convert.support.StringToLocaleConverter@f3dc44c
	java.lang.String -> java.util.Properties : org.springframework.core.convert.support.StringToPropertiesConverter@6589bc18
	java.lang.String -> java.util.TimeZone : org.springframework.core.convert.support.StringToTimeZoneConverter@52700999
	java.lang.String -> java.util.UUID : org.springframework.core.convert.support.StringToUUIDConverter@783dd518
	java.nio.charset.Charset -> java.lang.String : org.springframework.core.convert.support.ObjectToStringConverter@2e40cada
	java.time.Duration -> java.lang.String : org.springframework.format.datetime.standard.DurationFormatter@87f7a3
	java.time.Instant -> java.lang.Long : org.springframework.format.datetime.standard.DateTimeConverters$InstantToLongConverter@29d3ef75
	java.time.Instant -> java.lang.String : org.springframework.format.datetime.standard.InstantFormatter@7bc44e5d
	java.time.LocalDateTime -> java.time.LocalDate : org.springframework.format.datetime.standard.DateTimeConverters$LocalDateTimeToLocalDateConverter@66eeafdd
	java.time.LocalDateTime -> java.time.LocalTime : org.springframework.format.datetime.standard.DateTimeConverters$LocalDateTimeToLocalTimeConverter@7cdf93da
	java.time.Month -> java.lang.String : org.springframework.format.datetime.standard.MonthFormatter@78475eb4
	java.time.MonthDay -> java.lang.String : org.springframework.format.datetime.standard.MonthDayFormatter@3f03bbb0
	java.time.OffsetDateTime -> java.time.Instant : org.springframework.format.datetime.standard.DateTimeConverters$OffsetDateTimeToInstantConverter@5d16d880
	java.time.OffsetDateTime -> java.time.LocalDate : org.springframework.format.datetime.standard.DateTimeConverters$OffsetDateTimeToLocalDateConverter@7ca3c1aa
	java.time.OffsetDateTime -> java.time.LocalDateTime : org.springframework.format.datetime.standard.DateTimeConverters$OffsetDateTimeToLocalDateTimeConverter@4e17a4d7
	java.time.OffsetDateTime -> java.time.LocalTime : org.springframework.format.datetime.standard.DateTimeConverters$OffsetDateTimeToLocalTimeConverter@7e396659
	java.time.OffsetDateTime -> java.time.ZonedDateTime : org.springframework.format.datetime.standard.DateTimeConverters$OffsetDateTimeToZonedDateTimeConverter@79262239
	java.time.Period -> java.lang.String : org.springframework.format.datetime.standard.PeriodFormatter@57cc1d48
	java.time.Year -> java.lang.String : org.springframework.format.datetime.standard.YearFormatter@293c126c
	java.time.YearMonth -> java.lang.String : org.springframework.format.datetime.standard.YearMonthFormatter@26c4412f
	java.time.ZoneId -> java.util.TimeZone : org.springframework.core.convert.support.ZoneIdToTimeZoneConverter@9a142e3
	java.time.ZonedDateTime -> java.time.Instant : org.springframework.format.datetime.standard.DateTimeConverters$ZonedDateTimeToInstantConverter@620fdbe0
	java.time.ZonedDateTime -> java.time.LocalDate : org.springframework.format.datetime.standard.DateTimeConverters$ZonedDateTimeToLocalDateConverter@748a317b
	java.time.ZonedDateTime -> java.time.LocalDateTime : org.springframework.format.datetime.standard.DateTimeConverters$ZonedDateTimeToLocalDateTimeConverter@3f501152
	java.time.ZonedDateTime -> java.time.LocalTime : org.springframework.format.datetime.standard.DateTimeConverters$ZonedDateTimeToLocalTimeConverter@130bb15a
	java.time.ZonedDateTime -> java.time.OffsetDateTime : org.springframework.format.datetime.standard.DateTimeConverters$ZonedDateTimeToOffsetDateTimeConverter@4bd6cf05
	java.time.ZonedDateTime -> java.util.Calendar : org.springframework.core.convert.support.ZonedDateTimeToCalendarConverter@571dd74d
	java.util.Calendar -> java.lang.Long : org.springframework.format.datetime.DateFormatterRegistrar$CalendarToLongConverter@10f311f0,java.util.Calendar -> java.lang.Long : org.springframework.format.datetime.DateFormatterRegistrar$CalendarToLongConverter@296d0b1c
	java.util.Calendar -> java.time.Instant : org.springframework.format.datetime.standard.DateTimeConverters$CalendarToInstantConverter@3d7b4520
	java.util.Calendar -> java.time.LocalDate : org.springframework.format.datetime.standard.DateTimeConverters$CalendarToLocalDateConverter@4f909dd6
	java.util.Calendar -> java.time.LocalDateTime : org.springframework.format.datetime.standard.DateTimeConverters$CalendarToLocalDateTimeConverter@1dc16f9c
	java.util.Calendar -> java.time.LocalTime : org.springframework.format.datetime.standard.DateTimeConverters$CalendarToLocalTimeConverter@168f8129
	java.util.Calendar -> java.time.OffsetDateTime : org.springframework.format.datetime.standard.DateTimeConverters$CalendarToOffsetDateTimeConverter@4faf6b9
	java.util.Calendar -> java.time.ZonedDateTime : org.springframework.format.datetime.standard.DateTimeConverters$CalendarToZonedDateTimeConverter@3ed38274
	java.util.Calendar -> java.util.Date : org.springframework.format.datetime.DateFormatterRegistrar$CalendarToDateConverter@28aebb19,java.util.Calendar -> java.util.Date : org.springframework.format.datetime.DateFormatterRegistrar$CalendarToDateConverter@3fa0d4f2
	java.util.Currency -> java.lang.String : org.springframework.core.convert.support.ObjectToStringConverter@86115af
	java.util.Date -> java.lang.Long : org.springframework.format.datetime.DateFormatterRegistrar$DateToLongConverter@3fc51b8d,java.util.Date -> java.lang.Long : org.springframework.format.datetime.DateFormatterRegistrar$DateToLongConverter@3c6782e6
	java.util.Date -> java.util.Calendar : org.springframework.format.datetime.DateFormatterRegistrar$DateToCalendarConverter@5d63a92e,java.util.Date -> java.util.Calendar : org.springframework.format.datetime.DateFormatterRegistrar$DateToCalendarConverter@1f48edbc
	java.util.Locale -> java.lang.String : org.springframework.core.convert.support.ObjectToStringConverter@7c544e20
	java.util.Properties -> java.lang.String : org.springframework.core.convert.support.PropertiesToStringConverter@50c49968
	java.util.UUID -> java.lang.String : org.springframework.core.convert.support.ObjectToStringConverter@44086acc
	org.springframework.core.convert.support.ArrayToArrayConverter@740c47ac
	org.springframework.core.convert.support.ArrayToCollectionConverter@50b677c8
	org.springframework.core.convert.support.ArrayToObjectConverter@3d11c46a
	org.springframework.core.convert.support.ArrayToStringConverter@6789fa10
	org.springframework.core.convert.support.ByteBufferConverter@5ec09641
	org.springframework.core.convert.support.ByteBufferConverter@5ec09641
	org.springframework.core.convert.support.ByteBufferConverter@5ec09641
	org.springframework.core.convert.support.ByteBufferConverter@5ec09641
	org.springframework.core.convert.support.CollectionToArrayConverter@621cb123
	org.springframework.core.convert.support.CollectionToCollectionConverter@5b98c18
	org.springframework.core.convert.support.CollectionToObjectConverter@4ba7193
	org.springframework.core.convert.support.CollectionToStringConverter@66ea901b
	org.springframework.core.convert.support.FallbackObjectToStringConverter@1eaad383
	org.springframework.core.convert.support.IdToEntityConverter@79da89ec,org.springframework.core.convert.support.ObjectToObjectConverter@23f26a08
	org.springframework.core.convert.support.MapToMapConverter@18410359
	org.springframework.core.convert.support.ObjectToArrayConverter@4ee3ffbc
	org.springframework.core.convert.support.ObjectToCollectionConverter@4e090cc8
	org.springframework.core.convert.support.ObjectToOptionalConverter@2c3bf342
	org.springframework.core.convert.support.ObjectToOptionalConverter@2c3bf342
	org.springframework.core.convert.support.ObjectToOptionalConverter@2c3bf342
	org.springframework.core.convert.support.StreamConverter@36c1b86c
	org.springframework.core.convert.support.StreamConverter@36c1b86c
	org.springframework.core.convert.support.StreamConverter@36c1b86c
	org.springframework.core.convert.support.StreamConverter@36c1b86c
	org.springframework.core.convert.support.StringToArrayConverter@163c9ce8
	org.springframework.core.convert.support.StringToCollectionConverter@57d771f7

jakarta.servlet.async.mapping: org.apache.catalina.core.ApplicationMapping$MappingImpl@43bb674
jakarta.servlet.request.key_size: 256
com.agnitas.emm.ORIGIN_URI: /mailing/6/recipients/list.action;jsessionid=03855F934D54F169893151C732A0C1CB
SHOULD_NOT_FILTERorg.springframework.security.web.csrf.CsrfFilter: true
jakarta.servlet.jsp.jstl.fmt.localizationContext.request: org.springframework.web.servlet.support.JstlUtils$SpringLocalizationContext@f8d0000
org.apache.tomcat.util.net.secure_protocol_version: TLSv1.2
jakarta.servlet.async.servlet_path: /mailing/6/recipients/list.action
jakarta.servlet.async.context_path: 
_csrf: org.springframework.security.web.csrf.DefaultCsrfToken@565c8f93
org.apache.tomcat.util.net.secure_requested_ciphers: Unknown(0xdada),TLS_AES_128_GCM_SHA256,TLS_AES_256_GCM_SHA384,TLS_CHACHA20_POLY1305_SHA256,TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384,TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384,TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256,TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,TLS_RSA_WITH_AES_128_GCM_SHA256,TLS_RSA_WITH_AES_256_GCM_SHA384,TLS_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_256_CBC_SHA
jakarta.servlet.async.request_uri: /mailing/6/recipients/list.action;jsessionid=03855F934D54F169893151C732A0C1CB
mailingId: 6
org.springframework.web.servlet.DispatcherServlet.THEME_SOURCE: WebApplicationContext for namespace 'spring-mvc-servlet', started on Tue Apr 16 16:34:53 ART 2024, parent: Root WebApplicationContext
org.apache.tiles.AttributeContext.STACK: [org.apache.tiles.BasicAttributeContext@bab83b1d, org.apache.tiles.BasicAttributeContext@0]
jakarta.servlet.error.message: Could not resolve view with name 'mailing_recipients_list' in servlet with name 'spring-mvc'
jakarta.servlet.request.cipher_suite: TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384
org.springframework.web.context.request.RequestContextListener.REQUEST_ATTRIBUTES: org.apache.catalina.connector.RequestFacade@78964814
jakarta.servlet.error.exception: jakarta.servlet.ServletException: Could not resolve view with name 'mailing_recipients_list' in servlet with name 'spring-mvc'
org.springframework.web.servlet.HandlerMapping.pathWithinHandlerMapping: /error.action
org.springframework.security.web.csrf.CsrfToken: org.springframework.security.web.csrf.DefaultCsrfToken@565c8f93
org.springframework.web.servlet.HandlerMapping.uriTemplateVariables: {}
org.springframework.web.servlet.DispatcherServlet.THEME_RESOLVER: org.springframework.web.servlet.theme.FixedThemeResolver@7bb5b295
jakarta.servlet.error.status_code: 500

jakarta.servlet.ServletException: Could not resolve view with name 'mailing_recipients_list' in servlet with name 'spring-mvc'
	at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1380) ~[spring-webmvc-5.3.18.migrated.jar:5.3.18-migrated-1.0.0]
	at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:1145) ~[spring-webmvc-5.3.18.migrated.jar:5.3.18-migrated-1.0.0]
	at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1084) ~[spring-webmvc-5.3.18.migrated.jar:5.3.18-migrated-1.0.0]
	at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:963) ~[spring-webmvc-5.3.18.migrated.jar:5.3.18-migrated-1.0.0]
	at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006) ~[spring-webmvc-5.3.18.migrated.jar:5.3.18-migrated-1.0.0]
	at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:898) ~[spring-webmvc-5.3.18.migrated.jar:5.3.18-migrated-1.0.0]
	at jakarta.servlet.http.HttpServlet.service(HttpServlet.java:564) ~[servlet-api.jar:6.0]
	at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883) ~[spring-webmvc-5.3.18.migrated.jar:5.3.18-migrated-1.0.0]
	at jakarta.servlet.http.HttpServlet.service(HttpServlet.java:658) ~[servlet-api.jar:6.0]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:205) ~[catalina.jar:10.1.15]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:149) ~[catalina.jar:10.1.15]
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:642) ~[catalina.jar:10.1.15]
	at org.apache.catalina.core.ApplicationDispatcher.doDispatch(ApplicationDispatcher.java:570) ~[catalina.jar:10.1.15]
	at org.apache.catalina.core.ApplicationDispatcher.dispatch(ApplicationDispatcher.java:541) ~[catalina.jar:10.1.15]
	at org.apache.catalina.core.AsyncContextImpl$AsyncRunnable.run(AsyncContextImpl.java:570) ~[catalina.jar:10.1.15]
	at org.apache.catalina.core.AsyncContextImpl.doInternalDispatch(AsyncContextImpl.java:340) ~[catalina.jar:10.1.15]
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:165) ~[catalina.jar:10.1.15]
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) ~[catalina.jar:10.1.15]
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:597) ~[catalina.jar:10.1.15]
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:115) [catalina.jar:10.1.15]
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) [catalina.jar:10.1.15]
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:673) [catalina.jar:10.1.15]
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) [catalina.jar:10.1.15]
	at org.apache.catalina.connector.CoyoteAdapter.asyncDispatch(CoyoteAdapter.java:235) [catalina.jar:10.1.15]
	at org.apache.coyote.AbstractProcessor.dispatch(AbstractProcessor.java:243) [tomcat-coyote.jar:10.1.15]
	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:57) [tomcat-coyote.jar:10.1.15]
	at org.apache.coyote.http2.StreamProcessor.process(StreamProcessor.java:90) [tomcat-coyote.jar:10.1.15]
	at org.apache.coyote.http2.StreamRunnable.run(StreamRunnable.java:35) [tomcat-coyote.jar:10.1.15]
	at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) [tomcat-util.jar:10.1.15]
	at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) [tomcat-util.jar:10.1.15]
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:10.1.15]
	at java.lang.Thread.run(Thread.java:833) [?:?]
	

[maschoff]

Please update to 23.10.000.170, maybe this already helps.

[bonscot]

Thank you very much for your response. That is the version I have; I was mistaken in my original message. OMT is offering me an update to version 24.04.000

[maschoff]

What do we have to do to reproduce the error in catalina.out?

[bonscot]

That issue occurred when clicking on 'recipients' from the mailing details, I receive a 500 internal server error.
Resolved by installing version v24.04.000.020.

However, now, with version 24.04.000.020 when starting OMT, I receive the following messages:

Code: Select all

Mandatory system package 'MariaDB-server' is not installed
Mandatory system package 'MariaDB-common' is not installed
Mandatory system package 'MariaDB-client' is not installed
Mandatory system package 'MariaDB-shared' is not installed
Mandatory system package 'MariaDB-devel' is not installed
Your OpenEMM database contains userform links in mailings of the old '.../form.do?...' format. Please switch those to the new format '.../form.action?...'. If you need help, please contact support.

However, everything seems to be working fine except for PDF generation, but I have not fully configured that part yet."

[maschoff]

Which operating system do you use?

[bonscot]

Almalinux 9

[maschoff]

Sounds good. Which version of MariaDB do you use and which source did you use to get the packages?

[bonscot]

First, I downloaded the openemm-runtime-23.10.000.150 file from the Agnitas website, then I downloaded all other components from option 5 of OMT without updating to version 24.04.000. That's when the problem of being unable to access the Recipients page occurred (error: Could not resolve view with name 'mailing_recipients_list' in servlet with name 'spring-mvc') from the mailing details.

At that point, I decided to update to version 24.04.000 via OMT. And here I am now.

OpenEMM Runtime Version: 24.04.000.020
OpenEMM Version: 24.04.000.043

Everything seems to be functioning, but I am receiving these error messages upon starting OMT:

Mandatory system package 'MariaDB-server' is not installed
Mandatory system package 'MariaDB-common' is not installed
Mandatory system package 'MariaDB-client' is not installed
Mandatory system package 'MariaDB-shared' is not installed
Mandatory system package 'MariaDB-devel' is not installed
Your OpenEMM database contains userform links in mailings of the old '.../form.do?...' format. Please switch those to the new format '.../form.action?...'. If you need help, please contact support.

And these messages when selecting option 1 of OMT "Show OpenEMM status":

OpenEMM status:
Operating System (OS): Alma 9
Python version: 3.9.18
Mandatory system package 'MariaDB-server' is not installed
Mandatory system package 'MariaDB-common' is not installed
Mandatory system package 'MariaDB-client' is not installed
Mandatory system package 'MariaDB-shared' is not installed
Mandatory system package 'MariaDB-devel' is not installed
Optional system package 'galera' for MariaDB clusters is not installed
DBCFG: OK
Postfix Version: 3.5.9
Database client version: /usr/bin/mariadb Ver 15.1 Distrib 10.5.22-MariaDB, for Linux (x86_64) using EditLine wrapper
Database Connection: OK
System-Time: 2024-04-17 13:14:33
System-Time-DB: 2024-04-17 13:14:33
Database version: MariaDB 10.5.22-MariaDB
OpenEMM database structure exists (Version 24.01.698)
Database table emm_db_errorlog_tbl: OK
BirtURL configvalue: OK
Mailaddresses: OK
Jobqueue status: OK
DKIM keys available for domains: None
Java version: 17.0.2 (Oracle)
Tomcat version: 10.1.15.0
Tomcat-Native version: Undefined
Wkhtml version: wkhtmltopdf 0.12.6 (with patched qt)
OpenEMM Application is running (Tomcat ProcessID: 31764, started at: 09:56 2:16)
OpenEMM Backend ok: once
OpenEMM Backend running: mailout, update, trigger, generate, pickdist, slrtscn, direct-path, bav-update, bavd, bav
Frontend application integrity: OK
Statistics application integrity: OK
Webservices application integrity: OK

[aso]

Those packages are checked by system command:
rpm -q <packageName>

So can you please check whether they are available at your system:

> rpm -q MariaDB-server
> rpm -q MariaDB-common
> rpm -q MariaDB-client
> rpm -q MariaDB-shared
> rpm -q MariaDB-devel

Example result on our servers:
> rpm -q MariaDB-server
MariaDB-server-10.6.10-1.el9.x86_64
> cat /etc/os-release
NAME="AlmaLinux"
VERSION="9.2 (Turquoise Kodkod)"

[bonscot]

rpm -q MariaDB-server
package MariaDB-server is not installed

rpm -q MariaDB-common
package MariaDB-common is not installed

rpm -q MariaDB-client
package MariaDB-client is not installed

rpm -q MariaDB-shared
package MariaDB-shared is not installed

rpm -q MariaDB-devel
package MariaDB-devel is not installed

cat /etc/os-release
NAME="AlmaLinux"
VERSION="9.3 (Shamrock Pampas Cat)"
ID="almalinux"
ID_LIKE="rhel centos fedora"
VERSION_ID="9.3"
PLATFORM_ID="platform:el9"
PRETTY_NAME="AlmaLinux 9.3 (Shamrock Pampas Cat)"
ANSI_COLOR="0;34"
LOGO="fedora-logo-icon"
CPE_NAME="cpe:/o:almalinux:almalinux:9::baseos"
HOME_URL="https://almalinux.org/"
DOCUMENTATION_URL="https://wiki.almalinux.org/"
BUG_REPORT_URL="https://bugs.almalinux.org/"

ALMALINUX_MANTISBT_PROJECT="AlmaLinux-9"
ALMALINUX_MANTISBT_PROJECT_VERSION="9.3"
REDHAT_SUPPORT_PRODUCT="AlmaLinux"
REDHAT_SUPPORT_PRODUCT_VERSION="9.3"

dnf list installed | grep mariadb
mariadb.x86_64 3:10.5.22-1.el9_2.alma.1 @appstream
mariadb-backup.x86_64 3:10.5.22-1.el9_2.alma.1 @appstream
mariadb-common.x86_64 3:10.5.22-1.el9_2.alma.1 @appstream
mariadb-connector-c.x86_64 3.2.6-1.el9_0 @appstream
mariadb-connector-c-config.noarch 3.2.6-1.el9_0 @appstream
mariadb-connector-c-devel.x86_64 3.2.6-1.el9_0 @appstream
mariadb-devel.x86_64 3:10.5.22-1.el9_2.alma.1 @crb
mariadb-errmsg.x86_64 3:10.5.22-1.el9_2.alma.1 @appstream
mariadb-gssapi-server.x86_64 3:10.5.22-1.el9_2.alma.1 @appstream
mariadb-server.x86_64 3:10.5.22-1.el9_2.alma.1 @appstream
mariadb-server-utils.x86_64 3:10.5.22-1.el9_2.alma.1 @appstream