(Install or update package from AGNITAS Website) not available

Use this forum for questions regarding installation, upgrading and configuration of OpenEMM

Moderator: moderator

iwolf
Posts: 11
Joined: Mon Feb 22, 2021 9:51 am

(Install or update package from AGNITAS Website) not available

Post by iwolf »

Hi,

what could be the reason when "Install or update package from AGNITAS Website not available".

OpenEMM Maintenance Tool (OMT) v21.04.080
OpenEMM License: OpenEMM (ID: 0)
OpenEMM Runtime Version: 21.04.080
OpenEMM Version: 21.04.000.088
OpenEMM Manual Version: 21.01.005

Best regards,
Ingo
maschoff
Site Admin
Posts: 2597
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
Contact:

Re: (Install or update package from AGNITAS Website) not available

Post by maschoff »

OpenEMM Maintainer
iwolf
Posts: 11
Joined: Mon Feb 22, 2021 9:51 am

Re: (Install or update package from AGNITAS Website) not available

Post by iwolf »

After install the files provided the update via Website is available again. Thanks a lot!
iwolf
Posts: 11
Joined: Mon Feb 22, 2021 9:51 am

Re: (Install or update package from AGNITAS Website) not available

Post by iwolf »

I have the same problem again. The version are those from the link in the previous reply (21.04.*)
maschoff
Site Admin
Posts: 2597
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
Contact:

Re: (Install or update package from AGNITAS Website) not available

Post by maschoff »

Which version do you use right now and which version do you want to upgrade to?
OpenEMM Maintainer
iwolf
Posts: 11
Joined: Mon Feb 22, 2021 9:51 am

Re: (Install or update package from AGNITAS Website) not available

Post by iwolf »

The current version:

runtime: 21.04.100
openemm: 21.04.000.124
manual: 21.04.461
new-release-runtime: 21.10.000

I want to upgade to the most current version: OpenEMM 22.10: 22.10.000.222

Is there a reason why the update is not available?
maschoff
Site Admin
Posts: 2597
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
Contact:

Re: (Install or update package from AGNITAS Website) not available

Post by maschoff »

You should first update to 21.10, then 22.04 and finally 22.10. You should not skip an upgrade because each upgrad,es updates the database schema and converts data in the database. Therefore, you should start at least each version once to trigger this process.
OpenEMM Maintainer
iwolf
Posts: 11
Joined: Mon Feb 22, 2021 9:51 am

Re: (Install or update package from AGNITAS Website) not available

Post by iwolf »

When I started using openemm I always used the"Install or update package from AGNITAS Website" update process. Right now it say "not available". Is there something I can do to fix this?
maschoff
Site Admin
Posts: 2597
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
Contact:

Re: (Install or update package from AGNITAS Website) not available

Post by maschoff »

You mean you use runtime 21.04.100, open the menu "Install or update package from AGNITAS Website" and get response "not available"?
OpenEMM Maintainer
iwolf
Posts: 11
Joined: Mon Feb 22, 2021 9:51 am

Re: (Install or update package from AGNITAS Website) not available

Post by iwolf »

When i start OMT.sh I get the following:

=============================================
= OpenEMM Maintenance Tool (OMT) v21.04.099 =
=============================================
Root mode: On
Hostname: newsletter.ipanama-shop.com
OpenEMM License: OpenEMM (ID: 0)
OpenEMM Runtime Version: 21.04.100
OpenEMM Version: 21.04.000.124
OpenEMM Manual Version: 21.04.461
System-Url: -

Current menu: Main

Please choose (Blank => Quit):
1. Show OpenEMM status
2. Configuration
3. Database Maintenance
4. Security
(Install or update package from AGNITAS Website) not available
5. Install or update package from local file
6. Install or update package from AGNITAS Cloud
7. Show update history
8. Switch OpenEMM version
9. Restart OpenEMM
10. Send configuration and log files in email
0. Quit
maschoff
Site Admin
Posts: 2597
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
Contact:

Re: (Install or update package from AGNITAS Website) not available

Post by maschoff »

There was a symlink missing on our server, please try again.
OpenEMM Maintainer
iwolf
Posts: 11
Joined: Mon Feb 22, 2021 9:51 am

Re: (Install or update package from AGNITAS Website) not available

Post by iwolf »

Thanks, it works now.
Post Reply