Please help me to resolve the issue.
In the /home/openemm/temp/Preview - there are a lot of zero length PDF files.
Also the mailing preview banners and PDF file export did not work.
Hope this log can help
Code: Select all
2020-02-01 21:31:48,948: ERROR [http-nio-8080-exec-5] com.agnitas.emm.core.workflow.service.GenerationPDFService - generatePDF: java.lang.Exception: Preview generation via wkhtmltopdf was unsuccessful:
/usr/local/bin/wkhtmltopdf
-s
A4
-O
Portrait
-T
25mm
-B
12mm
--print-media-type
--enable-smart-shrinking
--user-style-sheet
/home/openemm/temp/Preview/preview_8205675948026269304.css
http://censored/mailingsend.do;jsessionid=2F7ECBB2C6F946A985B0909241F7C956?action=16&mailingID=10&previewFormat=1&previewSize=1&previewCustomerID=1&noImages=false
/home/openemm/temp/Preview/preview_8012257107176238274.pdf
java.lang.Exception: Preview generation via wkhtmltopdf was unsuccessful:
/usr/local/bin/wkhtmltopdf
-s
A4
-O
Portrait
-T
25mm
-B
12mm
--print-media-type
--enable-smart-shrinking
--user-style-sheet
/home/openemm/temp/Preview/preview_8205675948026269304.css
http://censored/mailingsend.do;jsessionid=2F7ECBB2C6F946A985B0909241F7C956?action=16&mailingID=10&previewFormat=1&previewSize=1&previewCustomerID=1&noImages=false
/home/openemm/temp/Preview/preview_8012257107176238274.pdf
at com.agnitas.emm.core.workflow.service.GenerationPDFService.generatePDF(GenerationPDFService.java:109)
at com.agnitas.emm.core.workflow.service.GenerationPDFService.generatePDF(GenerationPDFService.java:52)
at com.agnitas.web.ComMailingSendAction.execute(ComMailingSendAction.java:593)
at com.agnitas.web.perm.DelegatingActionProxySecured.execute(DelegatingActionProxySecured.java:120)
at org.apache.struts.chain.commands.servlet.ExecuteAction.execute(ExecuteAction.java:58)
at org.apache.struts.chain.commands.AbstractExecuteAction.execute(AbstractExecuteAction.java:67)
at org.apache.struts.chain.commands.ActionCommandBase.execute(ActionCommandBase.java:51)
at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)
at org.apache.commons.chain.generic.LookupCommand.execute(LookupCommand.java:305)
at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)
at org.apache.struts.chain.ComposableRequestProcessor.process(ComposableRequestProcessor.java:283)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:634)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.web.filter.Struts1SecurityFilter.doFilter(Struts1SecurityFilter.java:89)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.commons.filter.OriginUriFilter.doFilter(OriginUriFilter.java:43)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.ajaxanywhere.AAFilter.doFilter(AAFilter.java:46)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.commons.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:80)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.sessionhijacking.web.GroupingSessionHijackingPreventionFilter.doFilter(GroupingSessionHijackingPreventionFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.web.filter.HttpSecurityHeaderFilter.doFilter(HttpSecurityHeaderFilter.java:108)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.commons.filter.LoadBalancerFilter.doFilter(LoadBalancerFilter.java:154)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:643)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:678)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:860)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1587)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
2020-02-01 21:51:06,280: WARN [http-nio-8080-exec-3] com.agnitas.web.ComUserFormExecuteAction - Error viewing form-not-found message
java.lang.NumberFormatException: For input string: ""
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)
at java.lang.Integer.parseInt(Integer.java:580)
at java.lang.Integer.parseInt(Integer.java:615)
at com.agnitas.web.ComUserFormExecuteAction.handleFormNotFound(ComUserFormExecuteAction.java:156)
at com.agnitas.web.ComUserFormExecuteAction.execute(ComUserFormExecuteAction.java:118)
at org.springframework.web.struts.DelegatingActionProxy.execute(DelegatingActionProxy.java:110)
at org.apache.struts.chain.commands.servlet.ExecuteAction.execute(ExecuteAction.java:58)
at org.apache.struts.chain.commands.AbstractExecuteAction.execute(AbstractExecuteAction.java:67)
at org.apache.struts.chain.commands.ActionCommandBase.execute(ActionCommandBase.java:51)
at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)
at org.apache.commons.chain.generic.LookupCommand.execute(LookupCommand.java:305)
at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)
at org.apache.struts.chain.ComposableRequestProcessor.process(ComposableRequestProcessor.java:283)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.web.filter.Struts1SecurityFilter.doFilter(Struts1SecurityFilter.java:89)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.commons.filter.OriginUriFilter.doFilter(OriginUriFilter.java:43)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.ajaxanywhere.AAFilter.doFilter(AAFilter.java:46)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.commons.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:80)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.sessionhijacking.web.GroupingSessionHijackingPreventionFilter.doFilter(GroupingSessionHijackingPreventionFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.web.filter.HttpSecurityHeaderFilter.doFilter(HttpSecurityHeaderFilter.java:108)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.commons.filter.LoadBalancerFilter.doFilter(LoadBalancerFilter.java:154)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:643)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:678)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:860)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1587)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
2020-02-01 22:14:54,046: WARN [http-nio-8080-exec-2] com.agnitas.web.ComUserFormExecuteAction - Error viewing form-not-found message
java.lang.NumberFormatException: For input string: ""
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)
at java.lang.Integer.parseInt(Integer.java:580)
at java.lang.Integer.parseInt(Integer.java:615)
at com.agnitas.web.ComUserFormExecuteAction.handleFormNotFound(ComUserFormExecuteAction.java:156)
at com.agnitas.web.ComUserFormExecuteAction.execute(ComUserFormExecuteAction.java:118)
at org.springframework.web.struts.DelegatingActionProxy.execute(DelegatingActionProxy.java:110)
at org.apache.struts.chain.commands.servlet.ExecuteAction.execute(ExecuteAction.java:58)
at org.apache.struts.chain.commands.AbstractExecuteAction.execute(AbstractExecuteAction.java:67)
at org.apache.struts.chain.commands.ActionCommandBase.execute(ActionCommandBase.java:51)
at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)
at org.apache.commons.chain.generic.LookupCommand.execute(LookupCommand.java:305)
at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)
at org.apache.struts.chain.ComposableRequestProcessor.process(ComposableRequestProcessor.java:283)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.web.filter.Struts1SecurityFilter.doFilter(Struts1SecurityFilter.java:89)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.commons.filter.OriginUriFilter.doFilter(OriginUriFilter.java:43)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.ajaxanywhere.AAFilter.doFilter(AAFilter.java:46)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.commons.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:80)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.sessionhijacking.web.GroupingSessionHijackingPreventionFilter.doFilter(GroupingSessionHijackingPreventionFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.web.filter.HttpSecurityHeaderFilter.doFilter(HttpSecurityHeaderFilter.java:108)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.commons.filter.LoadBalancerFilter.doFilter(LoadBalancerFilter.java:154)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:643)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:678)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:860)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1587)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Code: Select all
= OpenEMM Installer v19.10.001 =
================================
Root mode: On
Host: OpenEmm
Runtime Version: 19.10.009.016
Manual Version: Unknown
OpenEMM Version: 19.10.000.133
System-Url: http://censored
OpenEMMBackend Version: 19.10.000.128
OpenEMM status:
Operating System (OS): CentOS 7
Python version: 2.7.5 (default, Aug 7 2019, 00:51:29) [GCC 4.8.5 20150623 (Red Hat 4.8.5-39)]
Sendmail Version: 0.10.4
Postfix Version: 2.10.1
DB client version: /usr/bin/mysql Ver 15.1 Distrib 10.2.22-MariaDB, for Linux (x86_64) using EditLine wrapper
Database Connection: OK
Database version: MariaDB 10.2.22-MariaDB
OpenEMM database structure exists (Version 19.10.002)
Currently running database threads ratio (Current: 1, Maximum: 11): 0.091
Database table emm_db_errorlog_tbl: OK
Jobqueue status: OK
No DKIM keys
Java version: 1.8.0_232 (OpenJDK)
Java JCE Unlimited-Key-Strength: OK
Tomcat version: 9.0.24.0
Wkhtml version: wkhtmltopdf 0.12.5 (with patched qt)
OpenEMMApplication is running (Tomcat ProcessID: 19529, started at: 21:08 4:22)
OpenEMMBackend running: mailout, update, trigger, generate, mta, pickdist, slrtscn, direct-path, bav-update, bavd, bav, mlcontrol
OpenEMMBackend ok: once