OpenEMM Technical Support Forum

hi,

one question concerning double opt in and agnUID.

one client was sending us he can´t click the confirmation link in his email.
the process:
1. the client subscribes to our email list
2. sendmail is sending out the mail to google mail with <a href="http://www.ourdomain:8080/form.do?agnCI ... #">confirm... </a> in it
3. the problem with google mail: google doesn´t convert the link to
http://www.ourdomain.com8080/?ruid=1.4.1.0.hv8lhg7eabc

all other tests with hotmail, yahoo and so on are ok - except google mail.

you guys have any idea?

thanks in advance, marton
==================
Fedora Core 5
OpenEMM 5.3.0
Java 1.5.0_11
MySQL v5.0.27

Actually, this should not be a problem of Google. OpenEMM creates outbound mails with links like

http://www.ourdomain.com8080/?ruid=1.4.1.0.hv8lhg7eabc

and all email clients should display the links in this way (because they do not know better). If you click on the link, the uid parameter is send back to the redirection service of OpenEMM and resolved to

form.do
agnCI=1
agnFN=DoubleConfirm
agnUID=<uid>

But this is - and can only be done - by OpenEMM. Therefore, I am sure the problem is somewhere else.

hi,

thank you for your last answer.
one last question concerning my topic: is it possible to send two encoded links in one email? something like:

>>>>>>>>>>>>>>>>>>>>>>>>>>>>
<a href="http://www.ourdomain.com:8080/form.do?a ... #">confirm your subscription</a>

If you can´t click the link please copy and paste ... http://www.ourdomain.com:8080/form.do?a ... D=##AGNUID##
>>>>>>>>>>>>>>>>>>>>>>>>>>>>

i was trying this with google mail but it didn´t work like that.
you guys have any idea?


thanks in advance, marton
==================
Fedora Core 5
OpenEMM 5.3.0
Java 1.5.0_11
MySQL v5.0.27