OpenEMM Technical Support Forum

There's a bug in the latest release of OpenEMM v2013 that can prevent date-based emails from sending.

STEPS TO REPRODUCE
- Load the "Send Mailing" tab of a date-based mailing
- Choose "Daily Delivery Time" between "now + 4 hours" and "23:00h" (the bottom value in the dropdown)

The email will never send if the delivery "hour" is 4 hours (or more) in the future.

MY UNDERSTANDING THUS FAR
There's some funky date code in MailingSendAction (around line 723) that can create a date-based entry in maildrop_status_tbl with a genstatus of 0. The cron sender (RulerImpl) specifically selects mailings with genstatus=1. I'm currently not sure if the fix is to change the 0->1, or if there's some other component that's supposed to set that flag.

Let me know if this is helpful, or if any other info is needed!

We will investigate this issue, stay tuned!

Awesome.. thank you for looking into it

I uploaded a new class file MailingSendAction.class to SourceForge:

https://sourceforge.net/projects/openem ... /Bugfixes/

Please stop OpenEMM, replace the file in directory /home/openemm/webapps/openemm/WEB-INF/classes/org/agnitas/web and start OpenEMM again. Does this fix work for you?

Maschoff -

I've confirmed this change fixes the bug.

Thank you much!

Great, thanks for your confirmation!

The email will never send if the delivery "hour" is 4 hours (or more) in the future.

MY UNDERSTANDING THUS FAR
There's some funky date code in MailingSendAction (around line 723) that can create a date-based entry in maildrop_status_tbl with a genstatus of 0. The cron sender (RulerImpl) specifically selects mailings with genstatus=1. I'm currently not sure if the fix is to change the 0->1, or if there's some other component that's supposed to set that flag.