No bounce stats [Plesk + Sendmail + AuthSMTP]
Posted: Fri Apr 08, 2011 11:07 am
Hello,
My server has CentOS with Plesk and it had Qmail as default MTA. So, I'd had to replace Qmail and install Sendmail as default MTA. I've also configured Sendmail to relay all the emails to AuthSMTP servers (in order to avoid being marked as spam).
Everything works fine except to the bounce management.
I use sender addresses with domains different from the domain where OpenEMM is installed. For example: noreply@myclientA.com, noreply@myclientB.com, etc.
That configuration is explained in the section 8.2.A of the last version of "Install Guide". So, I hadn't had to create the file bav.conf-local.
The bounced emails arrive to noreply@myclientX.com account, I forward them automatically to ext_X@bounced.OPENEMMdomain.com and I have configuraed a bounce filter for this email and to forward the bounce emails to root@localhost.
The flow works fine and I receive the bounced emails in the local mailbox of the root user of the server where OpenEMM is installed and, moreover, I can see in my maillog the following lines:
However, my emails are NOT marked as bounced and the bounce tables on the database are empty.
I think that the problem is that my maillog file is in the path /usr/local/psa/var/log/maillog (Plesk path for maillog) and, maybe, it prokoves that the bav daemon doesn't process the bounced mails.
Does anyone know the steps to let OpenEMM know my different maillog path?
Thank you in advance.
Regards
Enric
My server has CentOS with Plesk and it had Qmail as default MTA. So, I'd had to replace Qmail and install Sendmail as default MTA. I've also configured Sendmail to relay all the emails to AuthSMTP servers (in order to avoid being marked as spam).
Everything works fine except to the bounce management.
I use sender addresses with domains different from the domain where OpenEMM is installed. For example: noreply@myclientA.com, noreply@myclientB.com, etc.
That configuration is explained in the section 8.2.A of the last version of "Install Guide". So, I hadn't had to create the file bav.conf-local.
The bounced emails arrive to noreply@myclientX.com account, I forward them automatically to ext_X@bounced.OPENEMMdomain.com and I have configuraed a bounce filter for this email and to forward the bounce emails to root@localhost.
The flow works fine and I receive the bounced emails in the local mailbox of the root user of the server where OpenEMM is installed and, moreover, I can see in my maillog the following lines:
Code: Select all
Apr 7 17:14:45 s15405272 sendmail[6378]: p37FEjZD006378: Milter add: header: X-AGNMailloop: from=<>,rid=3,cid=1,fwd=root@localhost,to=<ext_3@bounced.mydomain.com>
Apr 7 17:14:45 s15405272 sendmail[6378]: p37FEjZD006378: Milter add: header: X-AGNLoop: set
I think that the problem is that my maillog file is in the path /usr/local/psa/var/log/maillog (Plesk path for maillog) and, maybe, it prokoves that the bav daemon doesn't process the bounced mails.
Does anyone know the steps to let OpenEMM know my different maillog path?
Thank you in advance.
Regards
Enric