target groups have suddenly stopped working..!?
Posted: Thu Dec 03, 2009 11:36 am
Hi
Yet another strange anomolie that just seems to have occured with openEMM.
Targetting of mails seems to have stopped working.
We have always used target groups to allow us to send out mails to specific languages to clients within a mulit-language country (ie French, Italian or German languages within Switzerland). These have always worked fine, however our lateste target group sent to 'all' recipients within that mailinglist.
What is also odd is that the 'recipients' view will not allow us to 'view' the number of recipients correctly when selecting the mailing list and the target group - it seems to be ignoring the mailing list altogether and instead just returns everything...
Please don't tell me to upgrade to resolve this, unless you can guarantee this will resolve the problem as you know what it is.
There must be a reason for this to suddenly have occured, so if you have any pointers as to where to look, it would be much appreciated..
Thanks in advance
Kim
Yet another strange anomolie that just seems to have occured with openEMM.
Targetting of mails seems to have stopped working.
We have always used target groups to allow us to send out mails to specific languages to clients within a mulit-language country (ie French, Italian or German languages within Switzerland). These have always worked fine, however our lateste target group sent to 'all' recipients within that mailinglist.
What is also odd is that the 'recipients' view will not allow us to 'view' the number of recipients correctly when selecting the mailing list and the target group - it seems to be ignoring the mailing list altogether and instead just returns everything...
Please don't tell me to upgrade to resolve this, unless you can guarantee this will resolve the problem as you know what it is.
There must be a reason for this to suddenly have occured, so if you have any pointers as to where to look, it would be much appreciated..
Thanks in advance
Kim