cannot login OpenEMM

Use this forum for questions regarding adoption and functionality of OpenEMM

Moderator: moderator

sixsigma
Posts: 4
Joined: Wed Nov 13, 2013 7:34 am

cannot login OpenEMM

Post by sixsigma »

i was using OpenEMM 2011, and don't know why i can't login suddenly. and just show me [严重系统错误。请查看日志文件,以了解更多信息。]and this link[http://192.168.1.105:8080/logon.do;jses ... 71803624D2].

P.S. i have submit the correct ACC and PW.
sixsigma
Posts: 4
Joined: Wed Nov 13, 2013 7:34 am

Re: cannot login OpenEMM

Post by sixsigma »

sixsigma wrote:i was using OpenEMM 2011, and don't know why i can't login suddenly. and just show me [严重系统错误。请查看日志文件,以了解更多信息。]and this link[http://192.168.1.105:8080/logon.do;jses ... 71803624D2].

P.S. i have submit the correct ACC and PW.

Please HELP!!!!
maschoff
Site Admin
Posts: 2597
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
Contact:

Re: cannot login OpenEMM

Post by maschoff »

You should have a look at Tomcat's log in catalina.out.
OpenEMM Maintainer
sixsigma
Posts: 4
Joined: Wed Nov 13, 2013 7:34 am

Re: cannot login OpenEMM

Post by sixsigma »

Would you mind to clarify a bit of what "Tomcat's log in catalina.out." is? We encounter this problem again. Please help!
jim_frey
Posts: 132
Joined: Wed Nov 29, 2006 11:32 pm
Location: Middle Caicos, Turks and Caicos Islands
Contact:

Re: cannot login OpenEMM

Post by jim_frey »

If you're on a linux machine, at the prompt type -

updatedb
locate catalina.out

That should return the location of the file(s). It may return -
/home/openemm/logs/catalina.out

Then type in the command tail to see what's the last logs in the file, so for example this would return the last 500 lines -

tail -n 500 /home/openemm/logs/catalina.out
OpenEMM Moderator
Post Reply