OpenEMM Sending Duplicate Emails

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alitaptap
Posts: 2
Joined: Sat Sep 24, 2011 7:01 am

OpenEMM Sending Duplicate Emails

Post by alitaptap »

We recently upgraded our OpenEMM to OpenEMM 2011. Like the new interface mostly guys, well done.

However, since the upgrade my Mailings are being duplicated, i.e. when I send out a Mailing, all recipients receive two copies with the same date/time stamp.

I use Dreamweaver CS4 to create the email content in standard HTML; I create both an HTML and a required Text version. I send a test email which appears to work fine. Then I Send the full Mailing and everyone (apparently) receives two copies.

As you can imagine this is a little embarrassing and I would like to prevent the duplication from happening.

Can anyone tell me why this duplication is occurring and offer a way to stop it.

Thanks in advance.
maschoff
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Re: OpenEMM Sending Duplicate Emails

Post by maschoff »

Could it be that you did not remove the old OpenEMM completely and its backend still runs in parallel to new OpenEMM 2011 so that two OpenEMM backends are active and sending mails?
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VimS
Posts: 2
Joined: Fri Jan 04, 2013 4:00 pm

Re: OpenEMM Sending Duplicate Emails

Post by VimS »

Hello,

i have the same Problem.
But I did a fresh install of OpenEMM2011 although I had a second Version auf Tomcat running on a different Port.

Some of the E-Mails send with OpenEMM where send on the same time.
Is there anyway to track the Mails back from my Servers Maillog ?
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