Currently, we have just installed the Openemm 2013 on Ubuntu 11.10 (64bit) Server, which is in the virtual machine of Vmware esxi 5.0 Server with a fixed IP address: 114.141.180.148. And all the configurations of Openemm 2013 seem ok, but we can’t receive the email from the part of the following email address:
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EmailTestID EmailAddress Stat
1. marketing@riverscrm.com
Hard Bounce
2. david_ji5205@hotmail.com
Not Received
3. shijie.wu@riversmt.com
Hard Bounce
4. 88316859@qq.com
Received
5. riversdq_01@163.com
Received
6. edmbounce@riverscrm.com
Hard Bounce
7. david.ji@riversmt.com
Hard Bounce
8. marketing@rivers-china.com
Received
9 644868614@qq.com
Received
10 david_ji@rivers-china.com
Received
11 david.ji.dy@gmail.com
Not Received
Here is the maillog content:
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Dec 14 12:28:31 host sendmail[10206]: 00000E0000000000A: to=<marketing@riverscrm.com>, delay=00:00:52, mailer=local, pri=0, dsn=5.1.1, stat=User unknown
Dec 14 12:28:32 host sendmail[10206]: 00000E00000000008: to=<david_ji5205@hotmail.com>, delay=00:00:53, xdelay=00:00:01, mailer=esmtp, pri=0, relay=mx3.hotmail.com. [65.54.188.110], dsn=5.0.0, stat=Service unavailable
Dec 14 12:28:41 host sendmail[10206]: STARTTLS=client, relay=mx.mail.ym.163.com., version=TLSv1/SSLv3, verify=FAIL, cipher=DHE-RSA-AES256-SHA, bits=256/256
Dec 14 12:28:41 host sendmail[10206]: 00000E0000000000E: to=<shijie.wu@riversmt.com>, delay=00:01:02, xdelay=00:00:09, mailer=esmtp, pri=0, relay=mx.mail.ym.163.com. [123.58.178.52], dsn=5.6.0, stat=Data format error
Dec 14 12:28:42 host sendmail[10206]: STARTTLS=client, relay=gmail-smtp-in.l.google.com., version=TLSv1/SSLv3, verify=FAIL, cipher=ECDHE-RSA-RC4-SHA, bits=128/128
Dec 14 12:28:57 host sendmail[10205]: 00000E0000000000F: to=<88316859@qq.com>, delay=00:01:18, xdelay=00:00:26, mailer=esmtp, pri=0, relay=mx3.qq.com. [183.62.125.199], dsn=2.0.0, stat=Sent (Ok: queued as )
Dec 14 12:29:16 host sendmail[10205]: 00000E0000000000C: to=<riversdq_01@163.com>, delay=00:01:37, xdelay=00:00:19, mailer=esmtp, pri=0, relay=163mx02.mxmail.netease.com. [220.181.12.68], dsn=2.0.0, stat=Sent (Mail OK queued as mx18,RMCowEA5N0IKq8pQLobQBg--.838S2 1355459357)
Dec 14 12:29:31 host sendmail[10232]: 00000E00000000006: to=<edmbounce@riverscrm.com>, delay=00:01:52, mailer=local, pri=0, dsn=5.1.1, stat=User unknown
Dec 14 12:29:31 host sendmail[10233]: STARTTLS=client, relay=mx.mail.ym.163.com., version=TLSv1/SSLv3, verify=FAIL, cipher=DHE-RSA-AES256-SHA, bits=256/256
Dec 14 12:29:31 host sendmail[10233]: 00000E0000000000D: to=<david.ji@riversmt.com>, delay=00:01:52, xdelay=00:00:00, mailer=esmtp, pri=0, relay=mx.mail.ym.163.com. [123.58.178.52], dsn=5.6.0, stat=Data format error
Dec 14 12:29:55 host sendmail[10205]: 00000E00000000007: to=<marketing@rivers-china.com>, delay=00:02:16, xdelay=00:00:39, mailer=esmtp, pri=0, relay=mail.rivers-china.com. [61.142.254.180], dsn=2.0.0, stat=Sent (RCP:0855940c RCID:20121214122920148_21731~ed90737d)
Dec 14 12:29:59 host sendmail[10233]: 00000E0000000000B: to=<644868614@qq.com>, delay=00:02:20, xdelay=00:00:28, mailer=esmtp, pri=0, relay=mx3.qq.com. [119.147.192.101], dsn=2.0.0, stat=Sent (Ok: queued as )
Dec 14 12:30:06 host sendmail[10232]: 00000E00000000009: to=<david_ji@rivers-china.com>, delay=00:02:27, xdelay=00:00:30, mailer=esmtp, pri=0, relay=mail.rivers-china.com. [61.142.254.180], dsn=2.0.0, stat=Sent (RCP:e15d0feb RCID:20121214122938601_21744~ed90737d)
Dec 14 12:30:08 host sendmail[10206]: 00000E00000000004: to=<david.ji.dy@gmail.com>, delay=00:02:29, xdelay=00:01:27, mailer=esmtp, pri=0, relay=gmail-smtp-in.l.google.com. [173.194.79.27], dsn=2.0.0, stat=Sent (OK 1355459409 px7si3812796pbb.20)
Here are our detailed configuration files:
Config1. openemm@host:~$ cat /etc/hosts
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127.0.0.1 localhost
127.0.1.1 host
114.141.180.148 host.riverscrm.com host
# The following lines are desirable for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
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host
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postmaster: root
MAILER-DAEMON: postmaster
abuse: postmaster
spam: postmaster
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riverscrm.com
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news.riverscrm.com procmail:/home/openemm/conf/bav/bav.rc
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riverscrm.com
news.riverscrm.com
Config 8. /etc/mail/sendmail.mc
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# This file is used to configure Sendmail for use with Debian systems.
#
define(`_USE_ETC_MAIL_')dnl
include(`/usr/share/sendmail/cf/m4/cf.m4')dnl
VERSIONID(`$Id: sendmail.mc, v 8.14.4-2ubuntu2 2011-08-14 09:21:51 cowboy Exp $')
OSTYPE(`debian')dnl
DOMAIN(`debian-mta')dnl
dnl # Items controlled by /etc/mail/sendmail.conf - DO NOT TOUCH HERE
undefine(`confHOST_STATUS_DIRECTORY')dnl #DAEMON_HOSTSTATS=
dnl # Items controlled by /etc/mail/sendmail.conf - DO NOT TOUCH HERE
dnl #
dnl # General defines
dnl #
dnl # SAFE_FILE_ENV: [undefined] If set, sendmail will do a chroot()
dnl # into this directory before writing files.
dnl # If *all* your user accounts are under /home then use that
dnl # instead - it will prevent any writes outside of /home !
dnl # define(`confSAFE_FILE_ENV', `')dnl
dnl #
dnl # Daemon options - restrict to servicing LOCALHOST ONLY !!!
dnl # Remove `, Addr=' clauses to receive from any interface
dnl # If you want to support IPv6, switch the commented/uncommentd lines
dnl #
FEATURE(`no_default_msa')dnl
FEATURE(`mailertable', `hash -o /etc/mail/mailertable.db')dnl
dnl DAEMON_OPTIONS(`Family=inet6, Name=MTA-v6, Port=smtp, Addr=::1')dnl
dnl DAEMON_OPTIONS(`Family=inet, Name=MTA-v4, Port=smtp, Addr=0.0.0.0')dnl
dnl DAEMON_OPTIONS(`Family=inet6, Name=MSP-v6, Port=submission, M=Ea, Addr=::1')dnl
dnl DAEMON_OPTIONS(`Family=inet, Name=MSP-v4, Port=submission, M=Ea, Addr=127.0.0.1')dnl
dnl #
dnl # Be somewhat anal in what we allow
define(`confPRIVACY_FLAGS',dnl
`needmailhelo,needexpnhelo,needvrfyhelo,restrictqrun,restrictexpand,nobodyreturn,authwarnings')dnl
dnl #
dnl # Define connection throttling and window length
define(`confCONNECTION_RATE_THROTTLE', `15')dnl
define(`confCONNECTION_RATE_WINDOW_SIZE',`10m')dnl
dnl #
dnl # Features
dnl #
dnl # use /etc/mail/local-host-names
FEATURE(`use_cw_file')dnl
dnl #
dnl # The access db is the basis for most of sendmail's checking
FEATURE(`access_db', , `skip')dnl
dnl #
dnl # The greet_pause feature stops some automail bots - but check the
dnl # provided access db for details on excluding localhosts...
FEATURE(`greet_pause', `1000')dnl 1 seconds
dnl #
dnl # Delay_checks allows sender<->recipient checking
FEATURE(`delay_checks', `friend', `n')dnl
dnl #
dnl # If we get too many bad recipients, slow things down...
define(`confBAD_RCPT_THROTTLE',`3')dnl
dnl #
dnl # Stop connections that overflow our concurrent and time connection rates
FEATURE(`conncontrol', `nodelay', `terminate')dnl
FEATURE(`ratecontrol', `nodelay', `terminate')dnl
dnl #
dnl # If you're on a dialup link, you should enable this - so sendmail
dnl # will not bring up the link (it will queue mail for later)
dnl define(`confCON_EXPENSIVE',`True')dnl
dnl #
dnl # Dialup/LAN connection overrides
dnl #
include(`/etc/mail/m4/dialup.m4')dnl
include(`/etc/mail/m4/provider.m4')dnl
dnl #
dnl # Default Mailer setup
define(`PROCMAIL_MAILER_PATH',`/usr/bin/procmail')dnl
define(`LOCAL_MAILER_FLAGS',`ShPfn')dnl
define(`LOCAL_MAILER_ARGS',`procmail -a $h -d $u')dnl
FEATURE(`local_procmail')dnl
MAILER_DEFINITIONS
MAILER(`local')dnl
MAILER(`smtp')dnl
MAILER(`procmail')dnl
dnl #
INPUT_MAIL_FILTER(`bav', `S=unix:/home/openemm/var/run/bav.sock, F=T')dnl
Config 9 openemm@host:~$ host -a riverscrm.com (Check DNS)
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riverscrm.com 3600 In A -- 114.141.180.148
http://www.riverscrm.com 3600 In A -- 114.141.180.148
host.riverscrm.com 3600 In A -- 114.141.180.148
news.riverscrm.com 3600 In A -- 114.141.180.148
news.riverscrm.com 3600 In MX 10 host.riverscrm.com
riverscrm.com 3600 In MX 10 mx.mail.ym.163.com (using
163.com free enterprise mailbox)
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---File:/home/openemm/conf/bav/bav.conf-local----
news@news.riverscrm.com alias:ext_1@news.riverscrm.com
---File:/home/openemm/conf/bav/bav.conf-local ----
In the mailing I set the sender- and reply-adress as following:
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Subject:xxxxxxxxxxxxxxx
Sender email:marketing@riverscrm.com
Sender full name:Rivers Marketing
Reply-to email:edmbounce@riverscrm.com
Reply-to full name:Support
Your eraly reply will be highly appreciated!