Error - "No plain text version available"

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sunny
Posts: 1
Joined: Wed Jun 06, 2007 11:42 am

Error - "No plain text version available"

Post by sunny »

Hi

When ever I try to send mail, it shows an error like "No plain text version available".

Can anyone help me regarding this issue?

Regards

Sunny.
slackamp
Posts: 13
Joined: Thu Jun 21, 2007 3:56 pm

Post by slackamp »

i am getting the same error. how can i choose html only? if i put something in text module, it overrides what i have in the html module.
Simon
Posts: 1
Joined: Fri Jun 22, 2007 9:57 am
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Your Solution

Post by Simon »

To solve your problem you have to insert some content to the text version of your email. Open your mailing, click on "Content" in the headline of the mailing settings. Here you will find the link "add content" in the lowest line. Now you have to fill in some content. This might be eg. a simple plain-text version of your html content or just a sentence like "our emails are only delivered in html-format". Than click on the "save" button and you can send this email right away. 8)

This is necessary because of the mulitpart-version of the email. :-)
slackamp
Posts: 13
Joined: Thu Jun 21, 2007 3:56 pm

Post by slackamp »

like i said in my previous post, it overrides my HTML version. even if i view the e-mail in HTML my e-mail client (evolution or outlook) it only shows the text version.
ocb
Posts: 3
Joined: Tue Oct 10, 2006 11:29 am

target groups

Post by ocb »

update: Sorry, I just found the solution here: http://www.openemm.org/forums/ftopic299.html

Hi all,

I experienced the same or a similar error: Whenever I try to send a mailing with content (HTML and text) for different target groups, I get the "Error: No Plain-Text-Version available!". When I then change the text content to "all subscribers", I get "Error: No HTML-Version available!".
The effect is, that I cannot send mails with content for different target groups in the same mailing.
Is this a bug or do I miss something?
I'm using the VMware Image Version 5.1.0

Regards,
Olaf
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