User Unknown - more than 1700 trys for one recipient
Posted: Mon Apr 21, 2008 2:24 pm
Hello,
we got the problem that unknown recipients are more than hundreds of trys from sendmail have the status "User unknown". But the bouncemanagement doesn't identify them as a bounce. So we got a very bad performance for sending the well adresses. About 3 days for 60.000 adresses.
for example, one case of hundred of sending-trys reported from our logfile:
Apr 21 14:11:06 openemm sendmail[21602]: 0000170000000E035: to=<karin.xxxx@xxxbag.de>, delay=1+21:09:04, xdelay=00:00:00, mailer=esmtp, pri=176040000, relay=mail.arcor-ip.de. [145.253.2.14], dsn=4.2.0, stat=Deferred: 450 <karin.xxxx@xxxbag.de>: Recipient address rejected: undeliverable address: host 145.2...0[145.253.2.10] said: 550 RCPT TO:<karin.xxx@xxxbag.de> User unknown (in reply to RCPT TO command) - 1775 trys
What can I do to get it identified from the open emm bouncemanagement.
thanx for help
zillo
we got the problem that unknown recipients are more than hundreds of trys from sendmail have the status "User unknown". But the bouncemanagement doesn't identify them as a bounce. So we got a very bad performance for sending the well adresses. About 3 days for 60.000 adresses.
for example, one case of hundred of sending-trys reported from our logfile:
Apr 21 14:11:06 openemm sendmail[21602]: 0000170000000E035: to=<karin.xxxx@xxxbag.de>, delay=1+21:09:04, xdelay=00:00:00, mailer=esmtp, pri=176040000, relay=mail.arcor-ip.de. [145.253.2.14], dsn=4.2.0, stat=Deferred: 450 <karin.xxxx@xxxbag.de>: Recipient address rejected: undeliverable address: host 145.2...0[145.253.2.10] said: 550 RCPT TO:<karin.xxx@xxxbag.de> User unknown (in reply to RCPT TO command) - 1775 trys
What can I do to get it identified from the open emm bouncemanagement.
thanx for help
zillo