Some bounce, some don't

Use this forum for all questions related to bounce management of OpenEMM

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Toot
Posts: 17
Joined: Fri Jun 29, 2007 4:59 pm
Location: UK

Some bounce, some don't

Post by Toot » Fri Oct 19, 2007 11:57 am

Hi. I think this is just me misunderstanding the instructions.
My domain's mail server (MX for mydomain.com) is NOT my openemm server (server.mydomain.com).
I have set the from and reply-to addresses as REAL addresses (real@mydomain.com) in the mailings.
Some bounces get returned as messages to real@mydomain.com, which someone then has to scan and manually update recipient status in openemm.
Some are correctly registered in openemm as bounces.
How do I ensure ALL the returned emails register as bounces in openemm?

Thanks for your time,
T