To bounce or not to bounce

Use this forum for all questions related to bounce management of OpenEMM

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Joined: Fri Jun 22, 2012 8:06 pm

To bounce or not to bounce

Post by ut2k3 » Fri Jun 22, 2012 8:42 pm

Hi Guys,

first of all thanks for the great software. I have a strange Problem with bounces when I sent a test mailing to non existent E-Mails. When I sent a Mailing from (configured as Sender, Reply-To) to from OpenEMM (No Testuser or Adminuser) there is no bounce message arriving the INBOX of

But the strange thing is that when I send from the shell for test with the following command:

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(echo subject: test; echo) | sendmail -Am -v -f
A bounce message appearing in my INBOX of

I've installed OpenEMM 2011 a few days ago on my fresh debian server with the following constellation:

External Mailserver (sending and receiving): with

Configured with sendmail as a smarthost with the following lines:

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FEATURE(`authinfo',`hash -o /etc/mail/authinfo.db')dnl
and the credentials for the external mailserver are inside the authinfo

I've made some additional changes required by documentations or found on this forum listed in the following: (added/changed):

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DAEMON_OPTIONS(`Family=inet, Name=MTA-v4, Port=smtp')dnl
FEATURE(`mailertable', `hash -o /etc/mail/mailertable.db')dnl
INPUT_MAIL_FILTER(`bav', `S=unix:/home/openemm/var/run/bav.sock,F=T')dnl
In oder to test I've added all possibilities of the mail domains to the mailertable:

Code: Select all procmail:/home/openemm/conf/bav/bav.rc procmail:/home/openemm/conf/bav/bav.rc procmail:/home/openemm/conf/bav/bav.rc  procmail:/home/openemm/conf/bav/bav.rc
( is an additional a-record pointed to the external IP of the OpenEMM-Host)

I've also added all these domains inside the mailertable to the relay-domains:

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the local-host-names is empty

only is in the /etc/hosts configured to the external IP-Address.

I also created for testing a bav.conf-local because of the different Mailadress from the STMP.

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I think openEMM also creates the bav.conf right inside var/spool/bav/bav.conf:

Code: Select all	accept:rid=local	accept:rid=3,cid=1	accept:rid=3,cid=1	accept:rid=4,cid=1	accept:rid=4,cid=1	accept:rid=5,cid=1	accept:rid=5,cid=1
Did I made something that wrong? I would really appreciate to find the solution. After that is working I'll release a full HowTo for debian because the current one isn't that good (has a lot of gaps).

Does openEMM add special headers or something different that causes the Mailserver not sending an Bounce. I've tried also to send do of one of my other servers. The Mail arrives an get rejected but there is NO bounces message arriving to the INBOX of If I use the manual command on the shell or an E-Mailclient with this account for sending to I get a bounce notification -> That's why I think its related to OpenEMM.

Thanks for your help! Feel free to ask for additional informations of my configuration

Posts: 1
Joined: Tue Jul 24, 2012 2:21 pm

Re: To bounce or not to bounce

Post by whotwagner » Tue Jul 24, 2012 2:30 pm

I have the exactly same problem and no idea how to solve this. i would be greatful for every hint...

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Location: Munich, Germany

Re: To bounce or not to bounce

Post by maschoff » Fri Jul 27, 2012 1:28 pm

Your changes to get incoming bounces look ok to us. But your problem is too specific for guessing. You should have someone to check out your server configuration.
OpenEMM Maintainer

Posts: 1
Joined: Wed Sep 04, 2013 9:03 am

Re: To bounce or not to bounce

Post by mariasam » Wed Sep 04, 2013 10:25 am

Could you tell me your resolution to fix this problem. I meet the same problem. :(

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