Some bounce clarifications...
Posted: Fri Jun 22, 2012 4:03 pm
Hi,
I read a lot of posts here in the "Bounce management" section, but some things are still unclear to me...
I'm using OpenEMM 2011 on Debian squeeze 6.
I didn't configure any additional bounce management (running it "out of the box").
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I read a lot of posts here in the "Bounce management" section, but some things are still unclear to me...
I'm using OpenEMM 2011 on Debian squeeze 6.
I didn't configure any additional bounce management (running it "out of the box").
- How do the softbounces / hardbounces work in this case? Is there any number of softbounce retries before the recipient's status is set to "Bounced" (hard bounce)?
- I found this post, mentioning softbounce.py script http://forum.openemm.org/bounce-managem ... c1890.html, so I'm wondering is this script running in the default OpenEMM bounce setup (for "synchronous bounces" as stated in the install manual)...
- I've got a couple of hundreds of new bounced recipients during the last mailing, which weren't bounced during previous mailings. This was strange to me. Should I try and reset the user status directly in the database for these recipients?
- Finally, is there any particular reason why there is no option for resetting the status for the group of recipients from the webapp?
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