OpenEMM Technical Support Forum

Hello,

I've been trying to get bounce management running and am encountering the following problem. I have installed OpenEMM-2011 on CentOS 6.2 and am using sendmail.

I have configured the DNS for sender and server hosts as described in OpenEMM-2011 Install Guide.

server IN A XXX.XXX.XXX.XXX
news IN A XXX.XXX.XXX.XXX
IN MX 10 server.mydomain.com.

I have defined a relay-domains file in /etc/mail to contain news.mydomain.com.

When I go to the Bounce Management page in OpenEMM and try to create a bounce filter, I get the following:

bounce filter ext_2@server.mydomain.com

According to the installation guide, this should be created using the sender host, not the server host.

Nonetheless, I went ahead and configured the bav.conf-local file using this filter address:

sender@news.mydomain.com alias:ext_2@server.mydomain.com

When I try to send an email to sender@sender.mydomain.com, I get a mailer daemon message back from server.mydomain.com that says:

<sender@news.mydomain.com>: host
server.mydomain.com[XXX.XXX.XXX.XXX] said: 550 5.1.1
<sender@news.mydomain.com>... No such user (in reply to RCPT TO
command)

I tried changing the bav.conf-local file to use the sender domain:

sender@news.mydomain.com alias:ext_2@news.mydomain.com

But this resulted in the same problem. Any suggestions on how to resolve this issue?

Thanks,
Jed