Another one ...

Use this forum for all questions related to bounce management of OpenEMM

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greyhound
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Another one ...

Post by greyhound » Wed Nov 22, 2006 2:24 pm

Hello,

I still didn't succeed in setting up bounce management, maybe someone can give me a hint what might go wrong.

I've got a mailing list for testing purposes with only one single recipient, the email address is non-existant. The mail to this recipient is sent and bounces as expected. Here's the log of my sendmail:

Nov 22 10:51:29 mail xmlback[10682]: mail creation: 0;1;1;10;89;A;1;0;1;1;2018
Nov 22 10:51:44 mail sendmail[10685]: 29baT907600000001: to=<does_not_exist@myrecipient.de>, delay=00:00:15, xdelay=00:00:00, mailer=relay, pri=0, relay=relay.our_provider.de. [1.2.3.4], dsn=2.0.0, stat=Sent (ok 1164189192 qp 13298)
Nov 22 10:51:44 mail sendmail[10686]: kAM9piTt010686: from=<>, size=1232, class=0, nrcpts=1, msgid=<200611220951.kAM9piTt010686@mail.my_domain.de>, proto=SMTP, daemon=MTA, relay=relay.our_provider.de [1.2.3.4]
Nov 22 10:51:44 mail sendmail[10686]: kAM9piTt010686: Milter add: header: X-AGNMailloop: from=<>,rid=local,to=<info@my_domain.de>
Nov 22 10:51:44 mail sendmail[10686]: kAM9piTt010686: Milter add: header: X-AGNLoop: set
Nov 22 10:51:44 mail sendmail[10688]: kAM9piTt010686: to=admin@my_domain.de, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31548, relay=relay.our_provider.de [1.2.3.4], dsn=2.0.0, stat=Sent (ok 1164189193 qp 16165)

Is the part "X-AGNMailloop: from=<>" ok?

I've set up everything according to the Install.PDF. Well, on OpenEMM the bounced mail isn't recognised, /home/openemm/var/spool/log keeps empty. I replaced "http://rdir.de" in the database by bounce.my_domain.de.
Ok, I renamed "softbounce_email_tbl;" to "softbounce_email_tbl", since I assume the ";" is too much.
After all, the bounce counter in the Statistic-Tab keeps Zero.

Any clues, anybody?

TIA

ud
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Re: Another one ...

Post by ud » Mon Nov 27, 2006 9:59 am

greyhound wrote:Is the part "X-AGNMailloop: from=<>" ok?
Yes, this is ok, as the mail is coming from the mailer daemon. There is no real mail address to avoid possible endless loops.

-- ud

jim_frey
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Post by jim_frey » Fri Jan 19, 2007 11:55 pm

Alright, I think I'm stuck at this same point now too.
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jim_frey
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Post by jim_frey » Sat Jan 20, 2007 3:43 pm

Both the bounce managers seem to be working for me now, check the database bounce_tbl and see if your bounce is showing up in there.
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