Curious Bounce-Problem with gmx and web.de-addresses

Use this forum for all questions related to bounce management of OpenEMM

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Andi28
Posts: 4
Joined: Thu Jun 11, 2009 8:57 am

Curious Bounce-Problem with gmx and web.de-addresses

Post by Andi28 » Thu Jun 11, 2009 9:03 am

Hi there,

I'm a newbie to OpenEMM, but I like the system very much.

I have a really courious bounce problem with the freemail providers web.de and gmx. The gmx- and web.de-addresses on my mailing-list don't get the newsletter. Addressee with freemail provider adresses (like gmail, ...) recieves the newsletter without problems.

Has anybody an idea what i can do? Has anybody the same problem?

Thanks a lot.

Best,
Andi

pheelix
Posts: 101
Joined: Thu Nov 20, 2008 4:34 pm
Location: Dresden, Germany
Contact:

Post by pheelix » Fri Jun 12, 2009 10:15 am

do you send the emails from a server with a fqdn ? many or almost every emailserver accepts emails only from servers using a fqdn because most spammers use servers with only an ip and not a domain name.

Andi28
Posts: 4
Joined: Thu Jun 11, 2009 8:57 am

Post by Andi28 » Fri Jun 12, 2009 10:21 am

Hi Phelix,

thanks a lot for your quick response.

No, i think the fqdn is not the problem. There is a fqdn, but i'm using a subdomain. Do you think this may cause problems?

Has anybody an idea where i can see the reason for the bounce?

Best
Andi

pheelix
Posts: 101
Joined: Thu Nov 20, 2008 4:34 pm
Location: Dresden, Germany
Contact:

Post by pheelix » Fri Jun 12, 2009 10:26 am

In the logfiles of the mailserver?

Andi28
Posts: 4
Joined: Thu Jun 11, 2009 8:57 am

Post by Andi28 » Fri Jun 12, 2009 10:41 am

Unfortunately not, there is no information about the bounces.

In the bounce table of the database there are some entries.

In the field detail are the following codes: 500, 511, 512

In the field dsn the codes: 571, 512, 500.

Don't know what this codes mean? Is there somewhere a decoding?

Best,
Andi

pheelix
Posts: 101
Joined: Thu Nov 20, 2008 4:34 pm
Location: Dresden, Germany
Contact:

Post by pheelix » Fri Jun 12, 2009 12:19 pm

dns:
571 - MAIL REFUSED - Reverse DNS failed ?

don't know these errorcodes

Andi28
Posts: 4
Joined: Thu Jun 11, 2009 8:57 am

Post by Andi28 » Fri Jun 12, 2009 1:06 pm

Mhh... Don't know, too. Couldn't find some information in the wiki or somewhere else...

nick
Posts: 7
Joined: Tue Feb 16, 2010 12:56 am

Post by nick » Sat Feb 27, 2010 11:52 pm

A list of SMTP error codes can be found at:

http://www.maxprog.com/site/support/us/ ... codes.html

and doubtless many other places. There's also RFC 821's big brother:

http://www.faqs.org/rfcs/rfc2821.html

which explains how all mailers must operate. This may be more than you wanted to know.

sunnyday5667
Posts: 2
Joined: Wed Oct 12, 2011 9:47 am

Re: Curious Bounce-Problem with gmx and web.de-addresses

Post by sunnyday5667 » Wed Oct 12, 2011 9:51 am

Thanks for the links you posted above. I found the solution to my problem!!! It all worked out!!!Web Application Mania

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