OpenEMM Technical Support Forum

Hello,

OpenEMM crashes when a JPEG Picture with an CMYK ICC Profile is embedded in HTML Code and it tries to load the picture.

Cause: javax.servlet.ServletException: javax.servlet.ServletException: javax.servlet.jsp.JspTagException: Error: org.springframework.dao.InvalidDataAccessApiUsageException: MailingComponentEmbedded; nested exception is org.hibernate.TransientObjectException: MailingComponentEmbedded

This behavior can be reproduced in the current version of OpenEMM.

Even tough of course CMYK needn't to be loaded correctly it would be fine to have a correct error-message because after the crash it is necessary to restart OpenEMM to work correctly again.

best regards,

Christian

I have also seen this error with a PNG that had transparency. Cropping off the transparency caused it to work.

In case someone googles here for the error "openemm org.hibernate.TransientObjectException: MailingComponentEmbedded"

JPEG file size inside the HTML template is also an issue.