Issue unsubscribe link

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Joined: Mon Sep 04, 2017 3:09 pm

Issue unsubscribe link

Post by Victor45 » Mon Sep 04, 2017 3:32 pm

I used to send a monthly newsletter with openEMM2015. Since February/March it seems that unsubscribe link is not working anymore.
Normally we use "agnDYN name" (as shown bellow) which is supposed to detect the Customer ID and delete him from the mailing list.
However, it do not detect it anymore so I guess this functionality is not working anymore. So once they click on the link, and unsubscribe (or try to) nothing is happening.
Did anyone already had this problem ?

[agnDYN name="Text"/]

Your email address is in our database because you have an account with XXX concerning hosting service. This email is not a spam. However, If you wish to opt-out of this newsletter, click on this link. ... D=##AGNUID##

In accordance to the French law « Informatique et libertés" of 6th January 1978, you are granded the right to access and correct information about yourself. To do so, you have to send an email here or you can connect you with your customer account