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Mailing overview always Loading Problem in Openemm6.2

Posted: Mon Dec 24, 2012 6:46 am
by senthilcse

We have installed openemm 6.2 which has been worked well so far.But now new mailing is not working properly. the link always loading while clicking new mailing tab.

WE got following error in log file

"[24.12.2012 11:36:29] 12043 FATAL/except: CAUGHT EXCEPTION:
Traceback (most recent call last):
File "/home/openemm/bin/scripts/", line 308, in ?
main ()
File "/home/openemm/bin/scripts/", line 289, in main
agn.lock ()
File "/home/openemm/bin/scripts/", line 940, in lock
raise error (report)
error: Try locking using file "/home/openemm/var/lock/recovery.lock"
File exists, try to read it
Locked by process 27300, look if it is still running
Process is still running

please help to us...