Adding HTML version takes 30 minutes

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wimg
Posts: 2
Joined: Tue Jun 09, 2009 9:27 am

Adding HTML version takes 30 minutes

Post by wimg »

Hi,

We have an OpenEMM 5.5.1 installation, which is causing a big problem. When we try to load a newsletter in the HTML version of a mailing, it takes about 30 minutes after we click 'Add' before it's added.
Could there be any reason why it takes this long ? Could it have anything to do with the fact that the newsletter contains HTML links and the server doesn't have web access (only mail access) ?

Kind regards,

Wim