Problem: Double Opt-In user_status not updated

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surferjoe
Posts: 19
Joined: Wed Oct 08, 2008 2:58 pm

Problem: Double Opt-In user_status not updated

Post by surferjoe »

Hello,
after clicking on the link shown on the confirmation email, I'm able to acces to the confirmation form page but, looking on the db, the field
customer_1_binding_tbl.user_status is not updated (the value still remain '5' - it must be '1').
Thnks, Joe.
surferjoe
Posts: 19
Joined: Wed Oct 08, 2008 2:58 pm

Post by surferjoe »

I found it. The openemm user manual on chapter 11.2.4.3 don't say that the "Double opt-in: Confirmation" action must be defined as the start action for the "DoubleConfirm" form. After adding this action the double subscribe work fine.
maschoff
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Post by maschoff »

You are right! We will clarify this section in the OpenEMM user manual.
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