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Password Expiration
Posted: Tue Nov 09, 2021 11:22 am
by renasankarunakaran
I can't login to OpenEMM cause password is expired. Following failure appears:
"Your password is no longer valid since 10/7/2020.
You did not change your password although it was expired. For security reasons your account was disabled. Please contact support."
How can i log back in? Where can i deactivate the setting?
Re: Password Expiration
Posted: Sat Nov 13, 2021 10:18 am
by maschoff
You can use OMT to set a new password for User emm-master.
Re: Password Expiration
Posted: Mon Nov 15, 2021 10:00 am
by renasankarunakaran
What means OMT? Can you please send a instruction?
Re: Password Expiration
Posted: Mon Nov 15, 2021 11:52 am
by maschoff
Pleas search the Install & Admin Guide for terms "OMT" and "password".
Re: Password Expiration
Posted: Mon Dec 06, 2021 11:05 am
by renasankarunakaran
In the Install & Admin Guide 2020 i can't find any word with OMT or how can I set new password for emm-master.
Pls help me.
Thanks in advance.
Re: Password Expiration
Posted: Mon Dec 06, 2021 11:59 am
by maschoff
Have a look at Install & Admin Guide 2021. If your OMT (OpenEMM Maintenance Tool) ist too old, update it to a version 21.04 or later.
Re: Password Expiration
Posted: Mon Dec 06, 2021 2:18 pm
by renasankarunakaran
We have the version 20.04 installed. Is there also a workaround?