OpenEMM Technical Support Forum

I am working to get OpenEmm running the first time with Double-Opt-In. I have a small issue when it comes to the confirmation link in that is sent by e-mail. The link to the form looks like - and does not work:

[agnFORM name="Bestaetigunsformular"/] becomes:
https://mydomain/form.do?agnCI=1&agnFN= ... D=##AGNUID##

As you can see the OpenEmm tags are not converted to the users secure id.

When I add the link directly into the e-mail content it looks like this and works:

https://mydomain/r.html?uid=D.A.d.R.GX. ... tyFdfe1Lbg

Did I miss something.

Any help would be appreciated.

Maybe it is because you misspelled the form name either in EMM or in the link?

The name of the form is:
"Bestaetigungsformular" and the link shown in the form content tab shows like:
https://domain/form.do?agnCI=1&agnFN=Be ... D=##AGNUID##

The converted link from "[agnFORM name="Bestaetigungsformular"/]" shown in the mailing:
https://domain/form.action?agnCI=1&agnF ... D=##AGNUID##

The only difference ist the form.do vs form.action

If I put
https://domain/form.action?agnCI=1&agnF ... D=##AGNUID##
directly into the mailing, it is converted correctly

The link to the form seem to be fine.