OpenEMM Technical Support Forum

Hello,
our ERP software is a bit stupid, so whenever the customer has TWO main emailadresses,
we enter it into the same line, e.g.
firstmail@adress.com, secondmail@adress.com
However, the import process reports an error and won't send email to these adresses.
Is there a way around this problem?

Best regards
Klaus-Peter

You could put all recipients with two email addresses in a separate file, use comma as separator character, add a fieldname for the 2nd email address in the CSV header and create a profile field for this 2nd email address in OpenEMM to map this fieldname in the import profile.