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Error gatherq: queuename too long, 21 max characters
Posted: Tue Nov 24, 2020 9:00 pm
by cdambrosio
Hi all,
I have a problem sending Admin and Test emails.
The error in /var/log/maillog is:
gatherq: qf3031d7Tf56300000001 too long, 21 max characters
I found the queue file qf3031d7Tf56300000001 in the folder /home/openemm/var/spool/ADMIN0 and its length is 21 characters.
How can I solve this problem?
Thank you.
Regards,
Carlo
Re: Error gatherq: queuename too long, 21 max characters
Posted: Wed Dec 02, 2020 9:52 pm
by cdambrosio
Hi all, any suggestion about this problem?
If I delete the queue file and restart the server, the problem disappears for some days and then it happens again.
Thank you.
Regards,
Carlo
Re: Error gatherq: queuename too long, 21 max characters
Posted: Thu Dec 03, 2020 6:13 am
by maschoff
Which MTA do you use?
Re: Error gatherq: queuename too long, 21 max characters
Posted: Thu Dec 03, 2020 7:18 am
by cdambrosio
Hi Martin, I use sendmail 8.15.2, because with Postfix and smarthost the system didn't process delivery reports and bounces.
Thank you.
Regards,
Carlo
Re: Error gatherq: queuename too long, 21 max characters
Posted: Thu Dec 03, 2020 10:02 am
by maschoff
Good catch! Looks like CentOS8 allows bigger process IDs than CentOS7 which can lead to too long file names for admin and test mails if you have very high process IDs. We will fix that.
Re: Error gatherq: queuename too long, 21 max characters
Posted: Thu Dec 03, 2020 10:36 am
by cdambrosio
Thank you Martin!
Is it possible to apply a temporary workaround?
Regards,
Carlo
Re: Error gatherq: queuename too long, 21 max characters
Posted: Thu Dec 03, 2020 11:34 am
by maschoff
Sure! Use this link
https://share.agnitas.de/index.php/s/nA ... o/download
to download and install backend 20.10.000.102 via the "Download from AGNITAS Cloud" menu of OMT.
Does it work for you?
Re: Error gatherq: queuename too long, 21 max characters
Posted: Thu Dec 03, 2020 12:46 pm
by cdambrosio
Hi Martin,
I've downloaded and installed the backend ver. 20.10.000.102, I'll let you know as soon as possible.
Thank you!
Regards,
Carlo