Error gatherq: queuename too long, 21 max characters

Use this forum for questions regarding adoption and functionality of OpenEMM

Moderator: moderator

cdambrosio
Posts: 35
Joined: Thu Oct 08, 2020 5:40 pm

Error gatherq: queuename too long, 21 max characters

Post by cdambrosio » Tue Nov 24, 2020 9:00 pm

Hi all,
I have a problem sending Admin and Test emails.

The error in /var/log/maillog is:

gatherq: qf3031d7Tf56300000001 too long, 21 max characters

I found the queue file qf3031d7Tf56300000001 in the folder /home/openemm/var/spool/ADMIN0 and its length is 21 characters.

How can I solve this problem?

Thank you.

Regards,

Carlo

cdambrosio
Posts: 35
Joined: Thu Oct 08, 2020 5:40 pm

Re: Error gatherq: queuename too long, 21 max characters

Post by cdambrosio » Wed Dec 02, 2020 9:52 pm

Hi all, any suggestion about this problem?

If I delete the queue file and restart the server, the problem disappears for some days and then it happens again.

Thank you.

Regards,

Carlo

maschoff
Site Admin
Posts: 2493
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
Contact:

Re: Error gatherq: queuename too long, 21 max characters

Post by maschoff » Thu Dec 03, 2020 6:13 am

Which MTA do you use?
OpenEMM Maintainer

cdambrosio
Posts: 35
Joined: Thu Oct 08, 2020 5:40 pm

Re: Error gatherq: queuename too long, 21 max characters

Post by cdambrosio » Thu Dec 03, 2020 7:18 am

Hi Martin, I use sendmail 8.15.2, because with Postfix and smarthost the system didn't process delivery reports and bounces.

Thank you.

Regards,

Carlo

maschoff
Site Admin
Posts: 2493
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
Contact:

Re: Error gatherq: queuename too long, 21 max characters

Post by maschoff » Thu Dec 03, 2020 10:02 am

Good catch! Looks like CentOS8 allows bigger process IDs than CentOS7 which can lead to too long file names for admin and test mails if you have very high process IDs. We will fix that.
OpenEMM Maintainer

cdambrosio
Posts: 35
Joined: Thu Oct 08, 2020 5:40 pm

Re: Error gatherq: queuename too long, 21 max characters

Post by cdambrosio » Thu Dec 03, 2020 10:36 am

Thank you Martin!

Is it possible to apply a temporary workaround?

Regards,

Carlo

maschoff
Site Admin
Posts: 2493
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
Contact:

Re: Error gatherq: queuename too long, 21 max characters

Post by maschoff » Thu Dec 03, 2020 11:34 am

Sure! Use this link https://share.agnitas.de/index.php/s/nA ... o/download

to download and install backend 20.10.000.102 via the "Download from AGNITAS Cloud" menu of OMT.

Does it work for you?
OpenEMM Maintainer

cdambrosio
Posts: 35
Joined: Thu Oct 08, 2020 5:40 pm

Re: Error gatherq: queuename too long, 21 max characters

Post by cdambrosio » Thu Dec 03, 2020 12:46 pm

Hi Martin,
I've downloaded and installed the backend ver. 20.10.000.102, I'll let you know as soon as possible.

Thank you!

Regards,

Carlo

Post Reply