Mails not being recieved

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sac
Posts: 1
Joined: Wed Aug 01, 2007 4:41 am

Mails not being recieved

Post by sac »

Guys,
I have a problem while sending emails. The Mails are being sent by OpenEMM but its not being recieved by the normal recipients.its not even recived by administarators and test recipeints.
I get the following Error " Permission denied" and " Softbounce 400: getaddrinfo failed"
i see lot of files in the spool/Queue folder
Is there anything missing?
Pls help
cheers
Dabbler
Posts: 31
Joined: Tue Jul 10, 2007 9:49 am
Location: California, USA

Re: Mails not being recieved

Post by Dabbler »

sac wrote:The Mails are being sent by OpenEMM
How do you know they are "sent"?
sac wrote:I get the following Error " Permission denied" and " Softbounce 400: getaddrinfo failed"
Where and under what circumstances do these errors appear?

Do you have multiple Oemm admin accounts and, if so, does the one you are using have sufficient permissions to send a mailing?
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