An error occured while saving the recipient.

Use this forum for questions regarding adoption and functionality of OpenEMM

Moderator: moderator

jim_frey
Posts: 132
Joined: Wed Nov 29, 2006 11:32 pm
Location: Middle Caicos, Turks and Caicos Islands
Contact:

An error occured while saving the recipient.

Post by jim_frey »

Oddly over the weekend, OpenEMM stopped accepting new subscribers. It was subscribing people via a web form, that doesn't work now. And even if you go into the OpenEMM admin control panel page, when you try and add a new user you get "An error occured while saving the recipient."

I'm digging for answers, any help would be appreciated. OpenEMM 2013 R2 -- maybe I just need to update it?
OpenEMM Moderator
jim_frey
Posts: 132
Joined: Wed Nov 29, 2006 11:32 pm
Location: Middle Caicos, Turks and Caicos Islands
Contact:

Re: An error occured while saving the recipient.

Post by jim_frey »

Alright, I updated it but now I get "A general error occurred. Please check your input."
OpenEMM Moderator
maschoff
Site Admin
Posts: 2597
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
Contact:

Re: An error occured while saving the recipient.

Post by maschoff »

Jim, you should have a look at the error message in Tomcat's log catalina.out. Or maybe your recipient limit in configuration file emm.properties is too small?
OpenEMM Maintainer
jim_frey
Posts: 132
Joined: Wed Nov 29, 2006 11:32 pm
Location: Middle Caicos, Turks and Caicos Islands
Contact:

Re: An error occured while saving the recipient.

Post by jim_frey »

Thanks. I did the upgrade, had to update the db, but still had the problem. It was of course the 200,000 limit in emm.properties as you suggested. Thanks for getting back to me so quickly!

I just got an HP DL580 today, 4x 3.2Ghz Xeon's, it's retired from a server room but new to me :D (under $400 shipped to me!) Looking forward to putting OpenEMM on it!
OpenEMM Moderator
jim_frey
Posts: 132
Joined: Wed Nov 29, 2006 11:32 pm
Location: Middle Caicos, Turks and Caicos Islands
Contact:

Re: An error occured while saving the recipient.

Post by jim_frey »

Is there a way to delete all the users on a mailing list without deleting the mailing list?
OpenEMM Moderator
maschoff
Site Admin
Posts: 2597
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
Contact:

Re: An error occured while saving the recipient.

Post by maschoff »

menu Mailing Lists -> select mailing list -> click on link "Delete recipients of this mailing list"
OpenEMM Maintainer
jim_frey
Posts: 132
Joined: Wed Nov 29, 2006 11:32 pm
Location: Middle Caicos, Turks and Caicos Islands
Contact:

Re: An error occured while saving the recipient.

Post by jim_frey »

Thank you.

I hope all is well with you, I haven't talked to you in a while. I won't be able to make it to Germany, but I'm already looking forward to the beers of Oktoberfest that do make it to Chicago. I started homebrewing beer and now have 4 on tap you'll have to try if you make it to Chicago.

Thanks again and cheers!
OpenEMM Moderator
maschoff
Site Admin
Posts: 2597
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
Contact:

Re: An error occured while saving the recipient.

Post by maschoff »

:-)
OpenEMM Maintainer
Post Reply