Only Send Action Based Email Once

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nterry
Posts: 24
Joined: Thu Nov 01, 2012 5:18 pm

Only Send Action Based Email Once

Post by nterry » Tue Sep 17, 2013 1:46 pm

I have Action which sends an Action Based Email. This Action is triggered from a form.

The Action subscribes the user to 2 lists, checking for Duplicates on email address before sending the email.

The Form gets called multiple times and one of the functions of that is to update other information in the users record. That all works well.

My issue is that the Action Based Email is sent every time the form is accessed. I only want it sent the first time when the initial subscribe occurs.

I believed that OpenEMM ensured that emails were never sent more than once so I don't know if this is a bug or expected behavoir. I have tried to find a way to make this work.

Can anyone advise how to do what I want? Thanks