hello,
i just installed openemm 2013 to send our newsletter.
its a list with about 8000 email adresses.
now get the replay, that all of the users recieve the newsletter multiple times.
i self recieve the newsletter 8 times.
all adresses are unique.
i send with an smtp relay server.
have you any suggestions what this could be ?
how can i fix it ?
greetings
tom
openemm 2013 - mailing arrives up to 8 times at each mailbox
Moderator: moderator
-
- Posts: 1
- Joined: Sat Mar 09, 2013 11:07 am
Re: openemm 2013 - mailing arrives up to 8 times at each mai
Hi,
We are having the same problem. However, our issue is only confined to action based mailing triggered be a form submission (though I have not tried triggering it by link clicked or email open, etc..)
I tried recreating the whole process, mailing, action, form... but the problem still exist. Also tried smarthost relay and no smarthost relay, same issue.
I have also confirmed in the sendmail's maillog that multiple copies of the same email to the same recipient are being being delivered.
Help from anyone would be appreciated.
Nick
We are having the same problem. However, our issue is only confined to action based mailing triggered be a form submission (though I have not tried triggering it by link clicked or email open, etc..)
I tried recreating the whole process, mailing, action, form... but the problem still exist. Also tried smarthost relay and no smarthost relay, same issue.
I have also confirmed in the sendmail's maillog that multiple copies of the same email to the same recipient are being being delivered.
Help from anyone would be appreciated.
Nick