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Servicemail doesn't work in OpenEMM 2011
Posted: Sat Oct 22, 2011 7:53 pm
by ManfredCC
Hi,
in OpenEMM 6.x I used the service mail to get a mail, when a user unsubscribed from list.
Since the switch to 2011 the service mail doesn't work.
When I use the service mail in an "action" the unsubscription ends in an error.
Has anyone an idea why?
BR ManfredCC
Re: Servicemail doesn't work in OpenEMM 2011
Posted: Sat Oct 22, 2011 8:58 pm
by maschoff
Please provide some more info on how exactly you trigger the service mail so that we can replicate and check if it is a bug.
Re: Servicemail doesn't work in OpenEMM 2011
Posted: Sun Oct 23, 2011 9:50 am
by ManfredCC
Without "Service-Mail versenden" the action is working.
With "Service-Mail versenden" the result is...
It doesn't matter, at which position the "service mail"-entry is placed. Every time i get this error message! As I said previous, without service-mail the unsubscription works!
BR
ManfredCC
BTW: OpenEMM is a phenomenal piece of software
Re: Servicemail doesn't work in OpenEMM 2011
Posted: Thu Oct 27, 2011 8:12 am
by ManfredCC
OpenEMM 2011 is running on a fresh CentOS 6 32bit installation and the service mail doesn't work!
Re: Servicemail doesn't work in OpenEMM 2011
Posted: Sun Oct 30, 2011 7:43 pm
by maschoff
Finally I would like to see the link you use to trigger the form and the action. And do you use the top or bottom action field to connect the form with the action?
Re: Servicemail doesn't work in OpenEMM 2011
Posted: Mon Oct 31, 2011 7:57 pm
by maschoff
This is my link to trigger OpenEMM form "servicemail" which in return triggers the servicemail action:
Code: Select all
http://www.domain.com:8080/form.do?agnCI=1&agnFN=servicemail&agnUID=##AGNUID##
After cklicking this link I receive the servicemail within a few seconds.
Re: Servicemail doesn't work in OpenEMM 2011
Posted: Tue Sep 25, 2012 10:36 am
by ManfredCC
the problem still exists...
...but now i have to fix it...
your link doesn't work for me...the result is the text of the "Fehler-Formular" and i don't receive a "service mail"
Re: Servicemail doesn't work in OpenEMM 2011
Posted: Tue Sep 25, 2012 10:49 am
by ManfredCC
Action "Servicemail" looks like
1. Service-Mail versenden
An: <working email-address, tried with different addresses>
Betreff: Test
Text-Version: doesn't matter if there is something or nothing in
HTML-Version: doesn't matter if there is something or nothing in
Format: HTML