Password Expiration

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renasankarunakaran
Posts: 10
Joined: Thu Jul 09, 2020 12:15 pm

Password Expiration

Post by renasankarunakaran »

I can't login to OpenEMM cause password is expired. Following failure appears:

"Your password is no longer valid since 10/7/2020.
You did not change your password although it was expired. For security reasons your account was disabled. Please contact support."

How can i log back in? Where can i deactivate the setting?
maschoff
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Re: Password Expiration

Post by maschoff »

You can use OMT to set a new password for User emm-master.
OpenEMM Maintainer
renasankarunakaran
Posts: 10
Joined: Thu Jul 09, 2020 12:15 pm

Re: Password Expiration

Post by renasankarunakaran »

What means OMT? Can you please send a instruction?
maschoff
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Posts: 2596
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
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Re: Password Expiration

Post by maschoff »

Pleas search the Install & Admin Guide for terms "OMT" and "password".
OpenEMM Maintainer
renasankarunakaran
Posts: 10
Joined: Thu Jul 09, 2020 12:15 pm

Re: Password Expiration

Post by renasankarunakaran »

In the Install & Admin Guide 2020 i can't find any word with OMT or how can I set new password for emm-master.

Pls help me.

Thanks in advance.
maschoff
Site Admin
Posts: 2596
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
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Re: Password Expiration

Post by maschoff »

Have a look at Install & Admin Guide 2021. If your OMT (OpenEMM Maintenance Tool) ist too old, update it to a version 21.04 or later.
OpenEMM Maintainer
renasankarunakaran
Posts: 10
Joined: Thu Jul 09, 2020 12:15 pm

Re: Password Expiration

Post by renasankarunakaran »

We have the version 20.04 installed. Is there also a workaround?
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