mail open stats

[along]

CentOS 5, OpenEMM 5.3.1

I have followed install and find that mail open stats are not working. I send test to group of 4 recipients, including myself (local address) and myself (remote address). I get the mail, and instruct the client to download images (tracking pixel), but the stats never reflect it.

I suspect I have munged some part of the install; can someone have a look at this and see what I may have done wrong. Thank you very much!

Ports 80,8080,8081, 25 open

DNS:

Code: Select all

ourdomain.com.  A       12.34.567.89
ourdomain.com.  MX     pri-mx.ourdomain.com.
emm-bounce.ourdomain.com.  A   emm.host.ip.addr
emm-bounce.ourdomain.com. MX  emm-host.ourdomain.com.
emm-host.ourdomain.com.   A   emm.host.ip.addr

-- /etc/mail/relay-domains --

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ourdomain.com

-- /etc/mail/relay-domains --

-- /home/openemm/conf/bav/bav.conf-local --

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sender@emm-bounce.ourdomain.com \ 
alias:ext_1@emm-bounce.ourdomain.com

-- /home/openemm/conf/bav/bav.conf-local --

-- company_tbl --

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mysql> select rdir_domain,mailloop_domain from company_tbl;
http://emm-bounce.ourdomain.com:8080, emm-bounce.ourdomain.com

-- company_tbl --

I will gladly post other info if needed.

# Added: Our emm-host is behind a NAT firewall.

- Andrew

[along]

[maschoff]

along, did you find out something that is worth to share with the community? If so, please post. Thank you!

[along]

along, did you find out something that is worth to share with the community? If so, please post. Thank you!

Briefly, I had a great deal of trouble getting this install to work. Finally, I decided to try putting the host in our DMZ (using iptables rather than our PIX for firewall) and giving it a FQDN/hostname. Then, I re-installed OpenEMM and it works now. I will try to remember to come back and post the relevent configs when I get a chance.