Install ok, but how to configure smtp?

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grandinitc
Posts: 2
Joined: Thu Sep 20, 2012 5:05 pm

Install ok, but how to configure smtp?

Post by grandinitc » Thu Sep 20, 2012 5:17 pm

Hi all,

Never had trouble installing these kind of softwares before, but i have tried both linux and windows version and is stuck on the same step....everything works fine except that...where to configure the mail-settings? for example this is installed on server with ip 192.168.0.1/24 as hostname server01, but our smtp-server is located at 192.168.0.2/24 with hostname server02.

Let's assume both are in the same domain (company.xyz)

So where on the openemm configuration/files do you get this working?
I have tried running setup.bat in windows and configuring most settings files on linux and still no luck, e-mails simply won't send.

I have tried disabling TLS as well and that is the current running config....some log files the var/spool/queue indicates an authentication error, while others indicate nothing..except mails dont arrive.

in windows, what is the proper way to enter the parameters for the above scenario?

YES, it is a MUST in our environment to host the SMTP and EMM on different servers, and the 192.168.0.2 is setup to allow smtp-relays from 192.168.0.1 (or server01.company.xyz).

Any help apreciated since .... i dont know where else to look for smtp-server, we're hosting our own smtp-servers for several domains and thus we need the two-server relaying solution. can this be done? or is it a requirement that the openemm is installed with a FQDN directly pointed towards it?

grandinitc
Posts: 2
Joined: Thu Sep 20, 2012 5:05 pm

Re: Install ok, but how to configure smtp?

Post by grandinitc » Mon Sep 24, 2012 10:32 am

Guess we're stuck at where everybody else is having problems...so limited e-mail configuration settings ;).
Anyway still can't send any e-mails neither from built-in client nor from external smtp-relaying.....at least we're making progress with the relaying options now.... getting this error ... and it's most definatly not the wrong authentication!

What is causing this?

"[24.09.2012 11:27:10] 2888 DEBUG/ADMIN: Found 0 files in queue
[24.09.2012 11:27:40] 2888 DEBUG/ADMIN: Found 0 files in queue
[24.09.2012 11:28:09] 2888 DEBUG/QUEUE: Found 4 files in queue
[24.09.2012 11:28:09] 2888 DEBUG/00002A00000000003: New entry C:\OpenEMM\var\spool\QUEUE\qf00002A00000000003 for Mailing 42 and Customer 3
[24.09.2012 11:28:09] 2888 DEBUG/00002A00000000003: Entry is ready to send, current trycount is 1
[24.09.2012 11:28:09] 2888 DEBUG/00002A00000000004: New entry C:\OpenEMM\var\spool\QUEUE\qf00002A00000000004 for Mailing 42 and Customer 4
[24.09.2012 11:28:09] 2888 DEBUG/00002A00000000004: Entry is ready to send, current trycount is 1
[24.09.2012 11:28:09] 2888 INFO/00002A00000000003: Hardbounce 535: Authentication failed
[24.09.2012 11:28:09] 2888 INFO/00002A00000000004: Hardbounce 535: Authentication failed"


Verified through variious stmp authentiation methods including telnet, webmail, clients, mail server console etc....the login
information for the smart-relay is indeed correct with account@domain.com:pass@mailserver.isp (which is our own though but)....how is the SMTP-relaying function forwarding the authentication details? is it in Base64 or standard format? Since we can see that all indications tell us that it's not providing the correct details :/.

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