ERROR: Resource key "null" not found in default bu

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Enrico
Posts: 1
Joined: Mon Dec 21, 2009 12:01 pm

ERROR: Resource key "null" not found in default bu

Post by Enrico »

Hello Forum,

after upgrading OpenEMM to the latest Version 6.0 we have a problem with sending mailings.

First of all, after uploading the content (hmtl and text), HTML-Preview is blank.

Text-Preview reproduces the OpenEMM cms in the preview window, where the Error message:

"ERROR: Resource key "null" not found in default bundle"

is displayed on top.

Test-Mails are produced but not sended.

In 2 Logfiles we found this error output:

20091221-mailserver-mailgun.log:

Code: Select all

[21.12.2009 13:10:11] WARNING/bc/(1/2/558/1073): Failed to truncate table TMP_CRT_T_558_1073_TBL: com.mysql.jdbc.exceptions.jdbc4.MySQLNonTransientConnectionException: No operations allowed after statement closed.

[21.12.2009 13:10:11] ERROR/bc/(1/2/558/1073): Failed to drop table TMP_CRT_T_558_1073_TBL: com.mysql.jdbc.exceptions.jdbc4.MySQLNonTransientConnectionException: No operations allowed after statement closed.

[21.12.2009 13:10:12] ERROR/writer/meta/(1/2/558/-1): command /home/openemm/bin/xmlback -r -vql -E /tmp/error4578685983879502858.tmp -o preview:path=/tmp/preview4031815546585963948.xml /home/openemm/var/spool/META/AgnMail=D20091221131012=1=558=00001=liaMngA.xml.gz returns 136 (version conflict? missing DTD?)

[21.12.2009 13:10:12] ERROR/writer/meta/(1/2/558/-1): command /home/openemm/bin/xmlback -r -vql -E /tmp/error4578685983879502858.tmp -o preview:path=/tmp/preview4031815546585963948.xml /home/openemm/var/spool/META/AgnMail=D20091221131012=1=558=00001=liaMngA.xml.gz failed (Missing binary? Wrong permissions?): java.lang.Exception: command returns 136

[21.12.2009 13:10:14] ERROR/writer/meta/(1/2/558/-1): command /home/openemm/bin/xmlback -r -vql -E /tmp/error1353193109301318035.tmp -o preview:path=/tmp/preview6641739459185507200.xml /home/openemm/var/spool/META/AgnMail=D20091221131014=1=558=00001=liaMngA.xml.gz returns 136 (version conflict? missing DTD?)


[21.12.2009 13:10:14] ERROR/writer/meta/(1/2/558/-1): command /home/openemm/bin/xmlback -r -vql -E /tmp/error1353193109301318035.tmp -o preview:path=/tmp/preview6641739459185507200.xml /home/openemm/var/spool/META/AgnMail=D20091221131014=1=558=00001=liaMngA.xml.gz failed (Missing binary? Wrong permissions?): java.lang.Exception: command returns 136

[21.12.2009 13:10:28] ERROR/writer/meta/(1/2/558/-1): command /home/openemm/bin/xmlback -r -vql -E /tmp/error5186987877243939438.tmp -o preview:path=/tmp/preview3973180928801140641.xml /home/openemm/var/spool/META/AgnMail=D20091221131027=1=558=00001=liaMngA.xml.gz returns 136 (version conflict? missing DTD?)

[21.12.2009 13:10:28] ERROR/writer/meta/(1/2/558/-1): command /home/openemm/bin/xmlback -r -vql -E /tmp/error5186987877243939438.tmp -o preview:path=/tmp/preview3973180928801140641.xml /home/openemm/var/spool/META/AgnMail=D20091221131027=1=558=00001=liaMngA.xml.gz failed (Missing binary? Wrong permissions?): java.lang.Exception: command returns 136

[21.12.2009 13:10:30] ERROR/writer/meta/(1/2/558/-1): command /home/openemm/bin/xmlback -r -vql -E /tmp/error2015281180940070567.tmp -o preview:path=/tmp/preview3073285884612908067.xml /home/openemm/var/spool/META/AgnMail=D20091221131029=1=558=00001=liaMngA.xml.gz returns 136 (version conflict? missing DTD?)

[21.12.2009 13:10:30] ERROR/writer/meta/(1/2/558/-1): command /home/openemm/bin/xmlback -r -vql -E /tmp/error2015281180940070567.tmp -o preview:path=/tmp/preview3073285884612908067.xml /home/openemm/var/spool/META/AgnMail=D20091221131029=1=558=00001=liaMngA.xml.gz failed (Missing binary? Wrong permissions?): java.lang.Exception: command returns 136

[21.12.2009 13:11:54] ERROR/writer/meta/(1/2/558/1074): command /home/openemm/bin/xmlback -vql -E /tmp/error5699388442112656843.tmp -o generate:temporary=true;syslog=false;account-logfile=/home/openemm/var/spool/log/account.log;bounce-logfile=log/extbounce.log;media=email;path=/home/openemm/var/spool/ADMIN /home/openemm/var/spool/META/AgnMail=D20091221131154=1=558=00001=liaMngA.xml returns 136 (version conflict? missing DTD?)

[21.12.2009 13:11:54] ERROR/writer/meta/(1/2/558/1074): command /home/openemm/bin/xmlback -vql -E /tmp/error5699388442112656843.tmp -o generate:temporary=true;syslog=false;account-logfile=/home/openemm/var/spool/log/account.log;bounce-logfile=log/extbounce.log;media=email;path=/home/openemm/var/spool/ADMIN /home/openemm/var/spool/META/AgnMail=D20091221131154=1=558=00001=liaMngA.xml failed (Missing binary? Wrong permissions?): java.lang.Exception: command returns 136

[21.12.2009 13:19:00] ERROR/writer/meta/(1/2/556/-1): command /home/openemm/bin/xmlback -r -vql -E /tmp/error8747214144155284970.tmp -o preview:path=/tmp/preview1475250623586922096.xml /home/openemm/var/spool/META/AgnMail=D20091221131900=1=556=00001=liaMngA.xml.gz returns 136 (version conflict? missing DTD?)

[21.12.2009 13:19:00] ERROR/writer/meta/(1/2/556/-1): command /home/openemm/bin/xmlback -r -vql -E /tmp/error8747214144155284970.tmp -o preview:path=/tmp/preview1475250623586922096.xml /home/openemm/var/spool/META/AgnMail=D20091221131900=1=556=00001=liaMngA.xml.gz failed (Missing binary? Wrong permissions?): java.lang.Exception: command returns 136

[21.12.2009 13:25:08] ERROR/writer/meta/(1/2/558/-1): command /home/openemm/bin/xmlback -r -vql -E /tmp/error3222234378522993455.tmp -o preview:path=/tmp/preview3635982134150026045.xml /home/openemm/var/spool/META/AgnMail=D20091221132508=1=558=00001=liaMngA.xml.gz returns 136 (version conflict? missing DTD?)

[21.12.2009 13:25:08] ERROR/writer/meta/(1/2/558/-1): command /home/openemm/bin/xmlback -r -vql -E /tmp/error3222234378522993455.tmp -o preview:path=/tmp/preview3635982134150026045.xml /home/openemm/var/spool/META/AgnMail=D20091221132508=1=558=00001=liaMngA.xml.gz failed (Missing binary? Wrong permissions?): java.lang.Exception: command returns 136

[21.12.2009 13:25:14] ERROR/writer/meta/(1/2/558/-1): command /home/openemm/bin/xmlback -r -vql -E /tmp/error2875502730750513061.tmp -o preview:path=/tmp/preview295304930326637942.xml /home/openemm/var/spool/META/AgnMail=D20091221132514=1=558=00001=liaMngA.xml.gz returns 136 (version conflict? missing DTD?)

[21.12.2009 13:25:14] ERROR/writer/meta/(1/2/558/-1): command /home/openemm/bin/xmlback -r -vql -E /tmp/error2875502730750513061.tmp -o preview:path=/tmp/preview295304930326637942.xml /home/openemm/var/spool/META/AgnMail=D20091221132514=1=558=00001=liaMngA.xml.gz failed (Missing binary? Wrong permissions?): java.lang.Exception: command returns 136


20091221-mailserver-preview.log:

Code: Select all

[21.12.2009 13:10:30] INFO/create: Found error for 558/28: java.lang.Exception: Execution of /home/openemm/bin/xmlback -r -vql -E /tmp/error2015281180940070567.tmp -o preview:path=/tmp/preview3073285884612908067.xml /home/openemm/var/spool/META/AgnMail=D20091221131029=1=558=00001=liaMngA.xml.gz failed: java.lang.Exception: command returns 136
com.caucho.xml.XmlParseException: file:/tmp/preview3073285884612908067.xml:1: XML file has no top-element. All well-formed XML files have a single top-level element.

[21.12.2009 13:18:59] INFO/stat: Mailing cache: 0, Page cache: 0

[21.12.2009 13:19:00] INFO/create: Found error for 556/28: java.lang.Exception: Execution of /home/openemm/bin/xmlback -r -vql -E /tmp/error8747214144155284970.tmp -o preview:path=/tmp/preview1475250623586922096.xml /home/openemm/var/spool/META/AgnMail=D20091221131900=1=556=00001=liaMngA.xml.gz failed: java.lang.Exception: command returns 136
com.caucho.xml.XmlParseException: file:/tmp/preview1475250623586922096.xml:1: XML file has no top-element. All well-formed XML files have a single top-level element.

[21.12.2009 13:25:08] INFO/stat: Mailing cache: 0, Page cache: 0

[21.12.2009 13:25:08] INFO/create: Found error for 558/28: java.lang.Exception: Execution of /home/openemm/bin/xmlback -r -vql -E /tmp/error3222234378522993455.tmp -o preview:path=/tmp/preview3635982134150026045.xml /home/openemm/var/spool/META/AgnMail=D20091221132508=1=558=00001=liaMngA.xml.gz failed: java.lang.Exception: command returns 136
com.caucho.xml.XmlParseException: file:/tmp/preview3635982134150026045.xml:1: XML file has no top-element. All well-formed XML files have a single top-level element.

[21.12.2009 13:25:14] INFO/stat: Mailing cache: 0, Page cache: 0

[21.12.2009 13:25:14] INFO/create: Found error for 558/28: java.lang.Exception: Execution of /home/openemm/bin/xmlback -r -vql -E /tmp/error2875502730750513061.tmp -o preview:path=/tmp/preview295304930326637942.xml /home/openemm/var/spool/META/AgnMail=D20091221132514=1=558=00001=liaMngA.xml.gz failed: java.lang.Exception: command returns 136
com.caucho.xml.XmlParseException: file:/tmp/preview295304930326637942.xml:1: XML file has no top-element. All well-formed XML files have a single top-level element
Any clue where the problem is?

Thanks,
Enrico

#Edit:

The Java version is:

java version "1.6.0_17"
Java(TM) SE Runtime Environment (build 1.6.0_17-b04)
Java HotSpot(TM) Server VM (build 14.3-b01, mixed mode)
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posbis
Posts: 17
Joined: Thu May 28, 2009 8:06 am

Post by posbis »

We are experiencing the exact same behaviour at least regarding the HTML and TEXT preview. Either blank preview page (HTML) or

Text-Preview reproduces the OpenEMM cms in the preview window, where the Error message:

"ERROR: Resource key "null" not found in default bundle"

is displayed on top.

Additionally each time I press the Preview Button i get the following message in

/home/openemm/var/log/20100106-annaka-preview.log

Code: Select all

[06.01.2010  15:52:35] INFO/stat: Mailing cache: 0, Page cache: 0
[06.01.2010  15:52:35] INFO/create: Found error for 27/3: java.lang.Exception: Execution of /home/openemm/bin/xmlback -r -vql -E /tmp/error41268.tmp -o preview:path=/tmp/preview41267.xml /home/openemm/var/spool/META/AgnMail=D20100106155235=1=27=00001=liaMngA.xml.gz failed: java.lang.Exception: command returns 136
com.caucho.xml.XmlParseException: file:/tmp/preview41267.xml:1: XML file has no top-element.  All well-formed XML files have a single top-level element.

As far as I can see the xmlback binary throws a "Floating point exception".

And bav as well has its problems:

Code: Select all

annaka:/home/openemm/bin# ./bav
./bav: /lib/tls/i686/cmov/libc.so.6: version `GLIBC_2.4' not found (required by ./bav)

System information (Debian etch):

Code: Select all

annaka:/home/openemm/bin# java -version
java version "1.6.0_07"
Java(TM) SE Runtime Environment (build 1.6.0_07-b06)
Java HotSpot(TM) Client VM (build 10.0-b23, mixed mode, sharing)
annaka:/home/openemm/bin# uname -a
Linux annaka 2.6.18-6-686 #1 SMP Thu Nov 5 16:28:13 UTC 2009 i686 GNU/Linux
Hope this will be fixed soon otherwise we must go back to 5.5.1.

(Fortunately we are running in a VMWare with snapshot, so we can switch between the old version and 6.0.1.)

Regards,
Oliver
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posbis
Posts: 17
Joined: Thu May 28, 2009 8:06 am

Post by posbis »

Solved the problem...

Most of the problems above come from the fact that "Debian Etch" is simply to old and is missing certain components such as GLIBC 2.4, libxml2, ...

Some of these components can be installed (e.g. libxml2) safely but others such as GLIBC 2.4 simply don't exist or you have to go "unstable" with your distro.

At the end I found a great article on how to do an in-place upgrade from Etch to Lenny.

http://www.debianadmin.com/howto-upgrad ... ny-50.html

This took around 20 minutes and the system has become a Lenny

It worked like a charm.

All problems such as blank preview or sending emails are gone.

Make sure you have a backup of your system (we created a snapshot of our VM).

Regards
Oliver
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cjscully
Posts: 14
Joined: Wed Apr 14, 2010 2:14 am
Contact:
Contact cjscully

Post by cjscully »

I'm having this problem and I'm running Lenny.

Any clues?
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escitalopram
Posts: 1
Joined: Wed May 05, 2010 4:24 pm

Post by escitalopram »

I experienced exactly the same problem. I fixed it by downloading the source distribution and compiling only xmlback.

Code: Select all

cd OpenEMM-6.0.1-src/src/c/xmlback/
make
install unmet dependencies (try libxml[12](-dev), libslang1(-dev), libslang2 on debian), rinse, repeat

When it finally builds, replace the old xmlback with the binary you just created.
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gebels
Posts: 2
Joined: Thu Feb 03, 2011 9:28 pm

Re: ERROR: Resource key "null" not found in default bu

Post by gebels »

I know this is an older thread, but it does come up in google searches for the bug.

I have found that on OpenSUSE 11.3 in addition to all the other required packages, you also need to install "lixml2-32bit". The manual says to only install "libxml2", but that is not sufficient. I assume this is a problem on x64 installations and most likely would no show up on very old machines.
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maschoff
Site Admin
Posts: 2608
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
Contact:
Contact maschoff

Re: ERROR: Resource key "null" not found in default bu

Post by maschoff »

Thanks for your hint! I will consider it for the next release of the OpenEMM Install Guide.
OpenEMM Maintainer
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