Installation Help

Use this forum for questions regarding installation, upgrading and configuration of OpenEMM

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steeleweb
Posts: 28
Joined: Tue Jul 07, 2009 10:08 pm
Location: Kansas City

Installation Help

Post by steeleweb »

I have installed MySQL, Python, and python tools as specified.

I then ran setup.bat, after which I was dircted to the start.bat however this is where the error started.

Starting up .. home is C:\OpenEMM .. found codebase .. found database.
The system cannot find the path specified.
LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[07.07.2009 15:38:36] 3060 FATAL/except: CAUGHT EXCEPTION:\nTraceback (mo
st recent call last):\n File "C:\\OpenEMM\\bin\\scripts\\pickdist.py", line 186
, in <module>\n agn.lock ()\n File "C:\\OpenEMM\\bin\\scripts\\agn.py", line
682, in lock\n raise error (report)\nerror: Try locking using file "C:\\Open
EMM\\var\\lock\\pickdist.lock"\nUnable to create file: No such file or directory
\nUnable to create file: No such file or directory\n\n\n'
CAUGHT EXCEPTION:
Traceback (most recent call last):
File "C:\OpenEMM\bin\scripts\pickdist.py", line 186, in <module>
agn.lock ()
File "C:\OpenEMM\bin\scripts\agn.py", line 682, in lock
raise error (report)
error: Try locking using file "C:\OpenEMM\var\lock\pickdist.lock"
Unable to create file: No such file or directory
Unable to create file: No such file or directory


LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[07.07.2009 15:38:36] 2956 FATAL/except: CAUGHT EXCEPTION:\nTraceback (mo
st recent call last):\n File "C:\\OpenEMM\\bin\\scripts\\update.py", line 459,
in <module>\n agn.lock ()\n File "C:\\OpenEMM\\bin\\scripts\\agn.py", line 6
82, in lock\n raise error (report)\nerror: Try locking using file "C:\\OpenEM
M\\var\\lock\\update.lock"\nUnable to create file: No such file or directory\nUn
able to create file: No such file or directory\n\n\n'
CAUGHT EXCEPTION:
Traceback (most recent call last):
File "C:\OpenEMM\bin\scripts\update.py", line 459, in <module>
agn.lock ()
File "C:\OpenEMM\bin\scripts\agn.py", line 682, in lock
raise error (report)
error: Try locking using file "C:\OpenEMM\var\lock\update.lock"
Unable to create file: No such file or directory
Unable to create file: No such file or directory


LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[07.07.2009 15:38:36] 3100 INFO/main: Starting up\n'
LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[07.07.2009 15:38:36] 3100 FATAL/except: CAUGHT EXCEPTION:\nTraceback (mo
st recent call last):\n File "C:\\OpenEMM\\bin\\scripts\\bav-update.py", line 4
34, in <module>\n agn.lock ()\n File "C:\\OpenEMM\\bin\\scripts\\agn.py", li
ne 682, in lock\n raise error (report)\nerror: Try locking using file "C:\\Op
enEMM\\var\\lock\\bav-update.lock"\nUnable to create file: No such file or direc
tory\nUnable to create file: No such file or directory\n\n\n'
CAUGHT EXCEPTION:
Traceback (most recent call last):
File "C:\OpenEMM\bin\scripts\bav-update.py", line 434, in <module>
agn.lock ()
File "C:\OpenEMM\bin\scripts\agn.py", line 682, in lock
raise error (report)
error: Try locking using file "C:\OpenEMM\var\lock\bav-update.lock"
Unable to create file: No such file or directory
Unable to create file: No such file or directory


LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[07.07.2009 15:38:36] 2972 INFO/ADMIN: Initial setup for 5 threads comple
ted\n'
LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[07.07.2009 15:38:36] 2972 INFO/sender: Starting for ADMIN\n'
Exception in thread Spool ADMIN:
Traceback (most recent call last):
File "C:\Python25\lib\threading.py", line 486, in __bootstrap_inner
self.run()
File "C:\OpenEMM\bin\scripts\semu.py", line 651, in run
self.spool.execute ()
File "C:\OpenEMM\bin\scripts\semu.py", line 620, in execute
flist = os.listdir (self.path)
WindowsError: [Error 3] The system cannot find the path specified: 'C:\\OpenEMM\
\var\\spool\\ADMIN/*.*'

LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[07.07.2009 15:38:37] 2972 INFO/QUEUE: Initial setup for 50 threads compl
eted\n'
LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[07.07.2009 15:38:37] 2972 INFO/sender: Starting for QUEUE\n'
Exception in thread Spool QUEUE:
Traceback (most recent call last):
File "C:\Python25\lib\threading.py", line 486, in __bootstrap_inner
self.run()
File "C:\OpenEMM\bin\scripts\semu.py", line 651, in run
self.spool.execute ()
File "C:\OpenEMM\bin\scripts\semu.py", line 620, in execute
flist = os.listdir (self.path)
WindowsError: [Error 3] The system cannot find the path specified: 'C:\\OpenEMM\
\var\\spool\\QUEUE/*.*'


Is there a solution to this as I am very interested in useing product.

This is on a windows xp machine, does it matter if it is on server or workstation.

Suggestions would be very helpful.

Thanks,
sreyas_in
Posts: 20
Joined: Thu Jul 14, 2011 6:44 am

Re: Installation Help

Post by sreyas_in »

i am getting a similar error in the command prompt saying log write failed io.error 13:permission denied failed to resolve domain xyz..please let me know if you have found a fix to this issue. Thanks.
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