No Login after Installation of OpenEMM

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mratchevy
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No Login after Installation of OpenEMM

Post by mratchevy »

hi,

i have made the installation on an new rootserver with linux 10.3 an java 1.5.0_18 jdk.

i have created a database with the user agnitas and insert the data.

now, when i start openemm and browser to http://domain:8080 an click the link, i can enter the user admin and the passwort openemm but when i want to login, i get the error "wrong username / password".

please help me.

thanks,
alex

ps: if you want, you can answer me in german, thats easyier for me.
thanks.
mratchevy
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Post by mratchevy »

i have test it with version 5.5 and 5.5.1

please HELP!!!! THANKS!
pheelix
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Post by pheelix »

you maybe could reset the password for the user manually in the database via the console on the server.

and for the case that this does not work, you know that it's the installation in general.

which linuxdistribution have you installed on your server?
mratchevy
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Post by mratchevy »

hi pheelix,

thanks for your answer.

i use suse linux 10.3. i have made the reset, but it doesn´t work.

have you any idea, what i can check to solve the problem?

thanks,

alex
pheelix
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Post by pheelix »

You could check the openemm-logfiles which should contain a more detailed error. Maybe no connection to database or something like this.

I can also help you with your server, if you want me to.

Contact me via pm, icq or skype (pheelix), after 6 p.m.

#########
Ich könnte mir auch mal den Server ansehen und sehe vielleicht den Fehler auf anhieb.
raul
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Joined: Thu Jun 18, 2009 6:59 pm

Some help I can't log in

Post by raul »

Please mratchevy, did you solve your problem, because i have the same one. I installed OpenEMM but couldn't log in. User or Password was wrong. Could you help me, please
pheelix
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Post by pheelix »

as far as i remember, the problem was caused by something during the installationprocess so we re-installed it. and it works.
caresia
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Re: No Login after Installation of OpenEMM

Post by caresia »

I have the same problem.
In the log I have:
Hibernate: select emmlayout0_.layout_id as layout1_6_, emmlayout0_.company_id as company2_6_, emmlayout0_.header_url as header3_6_, emmlayout0_.footer_url as footer4_6_, emmlay
out0_.base_url as base5_6_, emmlayout0_.normal_color as normal6_6_, emmlayout0_.highlight_color as highlight7_6_ from emm_layout_tbl emmlayout0_ where emmlayout0_.company_id=0
and emmlayout0_.layout_id=?
[18:09:11.926]ButtonServlet: init
Hibernate: select admin0_.admin_id as admin1_2_, admin0_.username as username2_, admin0_.pwd_hash as pwd3_2_, admin0_.company_id as company4_2_, admin0_.fullname as fullname2_,
admin0_.admin_lang as admin6_2_, admin0_.admin_country as admin7_2_, admin0_.admin_lang_variant as admin8_2_, admin0_.admin_timezone as admin9_2_, admin0_.creation_date as cre
ation10_2_, admin0_.admin_group_id as admin11_2_, admin0_.layout_id as layout12_2_, admin0_.preferred_list_size as preferred13_2_ from admin_tbl admin0_ where admin0_.username=
? and pwd_hash=?
Hibernate: select emmlayout0_.layout_id as layout1_6_, emmlayout0_.company_id as company2_6_, emmlayout0_.header_url as header3_6_, emmlayout0_.footer_url as footer4_6_, emmlay
out0_.base_url as base5_6_, emmlayout0_.normal_color as normal6_6_, emmlayout0_.highlight_color as highlight7_6_ from emm_layout_tbl emmlayout0_ where emmlayout0_.company_id=0
and emmlayout0_.layout_id=?

Could someone please help?
Thanks,
--
MC
pheelix
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Post by pheelix »

Two links:
1. http://sourceforge.net/tracker/index.ph ... tid=848488
2. http://www.openemm.org/forums/ftopic135.html

It seems that there is no solution, yet.

Maybe another fresh installation or the usage of the complete VM would be better.
caresia
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Post by caresia »

pheelix wrote: ... the usage of the complete VM would be better.
Interesting, what do you mean?
Thanks,
--
MC
pheelix
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Post by pheelix »

There is a ready, with fully installed OpenEMM, virtual machine (vmWare) Image which you can download and add to the vmWare-Server and then you can try it.
hoah
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