OpenEMM Technical Support Forum

Which operating system do you use? OS: cat /etc/*release CentOS Linux release 7.7.1908 (Core) NAME="CentOS Linux" VERSION="7 (Core)" ID="centos" ID_LIKE="rhel fedora" VERSION_ID="7" PRETTY_NAME="CentOS Linux 7 (Core)" ANSI_COLOR="0;31...

Hello, we have configured OpenEMM exactly as it says in the admin and installation guide and wiki. OpenEMM ist sending mailings and the mail log of the server also lists provoked hard bounces (to non-existing adresses). But OpenEMM does not recognize that. It shows 0 bounces. We have triple-checked ...

Hello, when starting OpenEMM we get the following error: ###################### # Starting up Tomcat # ###################### Check Java installation :OK (1.8.0_232 (OpenJDK)) Check Tomcat installation :OK (9.0.21.0) Check Tomcat TEMP Directory :OK Check APR installation :FAILED ('/home/openemm/opt/...

maschoff wrote: ↑Fri Nov 08, 2019 10:14 am Create a new entry in table company_info_tbl with

company_id = 0
cname = company.mailingSizeErrorThresholdBytes
cvalue = <max mail size in bytes>

You can find the default values of OpenEMM in the source code in class ConfigValue.java.

Thank you!

Hello all, in "Send Mailing" there's "max. e-mail size" that seems to have a value of 10 MByte: "The max size of your mailing exceeds a limit (10 MByte). Please reduce the number of images or the size of the files." Where does that value come from an how can we change i...

maschoff wrote: ↑Wed Oct 23, 2019 4:19 pm When you install a frontend package with the OpenEMMInstaller, the database content is checked and missing SQL files are executed.

If you are in doubt, simply re-install the frontend package and watch the CLI output.

Re-installing the frontend did the job perfectly. Thanks alot!

Hi there, the installer in our case does create the DB user an the DB itself, but it does not create the DB structure and content. The DB remains empty. We tried everything without success. Any help appreciated. Thanks in advance! ========================== = OpenEMM Installer v2.7 = ===============...