OpenEMM Technical Support Forum

Hi, could you please try to restart OpenEMM once again with the OpenEMMInstaller tool and then check the logs /home/openemm/logs/catalina.out and after accessing via your browser /home/openemm/logs/access/<current date>-access_openemm.log . As to not receiving emails: This is probably because you ha...

Hi,
the standard logins are on this page https://wiki.openemm.org/doku.php?id=virtualbox. Best regards,
Marcel Freundl

Hi, you should follow my steps above and set up the database properly. Then make sure to set up the connection in the dbcfg configuration in the OpenEMMInstaller. OpenEMM will not work if this is not configured properly. After that it will create the database structure for you. If you want to create...

No problem. Ok so it looks like you need to set up the database and then install OpenEMM. Please make sure MariaDB is running before creating the user in the OpenEMMInstaller: # systemctl status rh-mariadb102-mariadb If it does not say 'running', please start it and enable it with # systemctl start ...

It seems like i don't have permission to view the image. Can you please make it public so I can see it?

Hi,
can you tell me which error message you exactly get?

Hi metzw, regarding the updating with the installer menu. After selecting yes on download and install latest (...) packages the menu should ask you if you want to update the runtime, after that it asks for the frontend and then for the backend part. You can select yes or no on each one depending on ...

Great to hear it worked!
This seems to be a bug then. I already created an issue for this and it should be fixed with the next releases.

Best regards,
Marcel

Hi Richard,
it looks to me that the backend part of the OpenEMM application is not started.
Please try the following and start it if needed. Can you also please tell me how you started OpenMM?

Best regards,
Marcel