OpenEMM Technical Support Forum

Good evening Martin,
unfortunately some websites that we usually link are available only in HTTP, without any redirect.

Thank you for the advice however.

Regards,

Carlo

Solved! The SSL Profile of our load balancer was set to modify all the redirects replacing the http protocol with the https protocol. Our load balancer is a Netscaler, the option is into "SSL Profiles"/[profile name]/"SSL Redirects" and has to be set to "DISABLED". Rega...

Hi all, I have a problem with trackable links. My OpenEMM system is exposed by a https url (ex. https://my.openemm.com ). All is working fine, but when I insert a http link into a mailing (ex. http://my.destination.com ) , the final redirect doesn't work, because the final url has a wrong schema, ht...

Hi Martin, just an update. I've replaced postfix with sendmail and now OpenEMM correctly processes the success DSN. To allow sendmail to request DSN, I had to make this replacements (in addition to the change suggested by UD): /home/openemm/bin/mta.sh --> row 76 - replace "-NNEVER" con &qu...

Hi Martin, I think that this is the problem in my slrtscn3 logfile: [16.11.2020 19:14:51] 551198 INFO/parse/4CZcfy5kPtz3jgCx: Failed to parse message_id <e5327634-8372-439e-bc9c-6aa2d9053478@mysenderdomain.com>: Invalid formated UID It seems that OpenEMM doesn't process the success DSN because they ...

Hi Martin, I have success DSN in ./var/spool/mail/store/20201116-mbox, but OpenEMM reports the email as without confirmation of receipt. Here is the (anonymized) success DSN: From MAILER-DAEMON Mon Nov 16 19:14:53 2020 Return-Path: <MAILER-DAEMON> Received: from server.externaldomain.com (server.ext...

Hi Martin, I have that table also in version 20.04.000.188 (frontend) and 20.04.000.190 (backend), but with four columns instead of many more. If I don't insert data there, the hardbounces are not reported. I take advantage for another question: I see all sent emails as "Without confirmation of...

Great! It works like a charm!

Thank you very much UD!

Regards,

Carlo

Hi again, sorry for this further post, but I think that I found the cause of the problem. There's already another post about the argument ( https://forum.openemm.org/viewtopic.php?t=2519 ), but unfortunately it has no answer. Doing a tcpdump, I found that OpenEMM is setting the option NOTIFY=NEVER w...

Hi, another clue (I hope). I think that bounces aren't working for this reason, I have the error below in my slrtscn3 logfile: [15.11.2020 17:14:08] 72091 INFO/parse/4CYy276ZpDz3jTsN: Failed to parse message_id <DB6PR06MB4037E004774DEA4BCD116BAAACE40@DB6PR06MB4037.bouncedomain.com>: Invalid formated...

Good morning, I add also another problem: after a clean installation, my bounce_translate_tbl is empty... what's wrong with it? Maybe an installation problem? I've installed from scratch (two times) using the latest runtime and downloading packages by Agnitas Website (choice 5 of the installer) with...

Hi, I have the same problem. I configured the transport.maps in this way: * smtp:[my.relay.host]:25 my.mailloop.domain mailloop: The OpenEMM system (version 20.10) can send emails without any problem and I can receive the "human" replies (the mailloop forwards them to a real email address)...

No Martin, it continues to show the Agnitas web page...

Thank you.

Done, but the iframe is still there. These are the two records: "logon" "iframe.url.en" "" \N \N "2020-10-09 13:50:43" "2020-10-09 13:50:43" "logon" "iframe.url.de" "" \N \N "2020-10-09 22:38:35" "2020-10-...

I've set two parameters:

class='logon', name='iframe.url.en',value=''
class='logon', name='iframe.url.de',value=''

Is it wrong?

Thank you.

Regards,

Carlo