OpenEMM Technical Support Forum

After working on this for a week, it looks like the Windows version of OpenEMM is only available as a new install and not an upgrade. If I upgrade OpenEMM 2011 to OpenEMM 2013 and apply the update_openemm-2011-2013.sql script located in USR_SHARE to the database, I can log in but not view any curren...

Columns openaction_id and clickaction_id are the last 2 columns listed in mailing_tbl after I applied "update_openemm-2011-2013.sql" to the database. After I received the View email and create new email errors, I applied "openemm-2013.sql" to see what would happen and the New mai...

These are the errors listed in "catalina.2013-02-02" (located in OpenEMM\logs\tomcat). 1. SEVERE: Servlet.service() for servlet action threw exception com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Unknown column 'mailing0_.openaction_id' in 'field list' The above error happens...

I've been using OpenEMM 2011 on Windows Server 2003 with no problems. I upgraded to OpenEMM 2013, making sure I had all of the correct software and then applied the "update_openemm-2011-2013.sql" script located in USR_SHARE to the database. I'm able to login and do most things but am getti...

Any estimate on when the Windows version will be available?

I know you and your team are working on OpenEMM 2012 but has there been any progress on an upgraded, paid version of OpenEMM that you mentioned a few months ago?

How does instant bounces work if you're using a Smart Relay Host. Since instant bounces go back to the sending server, won't bounces sent with a Smart Relay Host be returned to the Smart Relay Host? If not, how do instant bounces get back to the server that OpemEMM is installed on?

I sent a mailing to about 9,000 recipients, and while the QUEUE folder was being filled up, my server crashed and re-booted with only about 2,000 emails in the QUEUE folder. After everything came back up, I checked the QUEUE folder and while it was delivering the 2,000 that went in there before the ...

The start.bat window goes away if it encounters an error. Go to Start-Run and type cmd (open up a DOS prompt) and navigate to your OpenEMM folder (mine is c:\openemm). Then type "start" and the window will stay open and show you the error. Also, I wasn't able to get it to run even with the...

That worked and the script code is saving with no errors after replacing those files. I know you get a lot of compliments for OpenEMM but I must say that your level of support for this free product is better than a lot of paid products support and I almost feel guilty for using OpenEMM for no charge...

This is the code that causes this error: "Found unsafe HTML tag: script" <script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" +...

I have a customer who uses Google Analytics and never had a problem before but when I tried to save the customer's latest HTML, I'm suddenly getting an "Found unsafe HTML tag: script" error and the HTML won't save. If I remove the script, it's saving fine. Is there an undocumented feature...

I have a customer who uses Google Analytics and never had a problem before but when I tried to save the customer's latest HTML, I'm suddenly getting an "Found unsafe HTML tag: script" error and the HTML won't save. If I remove the script, it's saving fine. Is there an undocumented feature ...

have you tried this fix: https://forum.openemm.org/installation-upgrades-f2/topic2163.html (See also directory OpenEMM software/OpenEMM 2011/Bugfixes at SourceForge.) If this doesn't work, see my post at the link below (last post on page). https://forum.openemm.org/installation-upgrades-f2/topic203...

I ran into this same error (No such file or directory) when I ran start.bat and this is how I solved it. When you do the Windows install, some of the needed files are not installed, specifically startup.sh. So what I did is to install Tomcat 6 with the installer (32-bit/64-bit Windows Service Instal...