OpenEMM Technical Support Forum

Thanks for notification, we will look into it.

You can set a new password with OMT.

Manual fix: Please change last line in shell script OMT.sh ${PYTHON} "${scriptDir}/../scripts/OMT.py" $@ to if test -e "${scriptDir}/../scripts/OMT.py"; then { ${PYTHON} "${scriptDir}/../scripts/OMT.py" $@ } else { ${PYTHON} "${scriptDir}/OMT.py" $@ } fi Or wa...

Have you set a new PW with OMT, menu "4. Security", sub-menu 1?

The path of the error message looks strange, is that the complete output?

We will look into it.

Have you tried link https://fileshare.agnitas.de/index.php/ ... P/download to install the runtime for OpenEMM 20.10 as intermediate step?

Its is not a problem of the runtime, but a problem of the versioning on the download server. Should be fixed now, please try again.

Which version of OMT do you use?

If you upgrade your runtime (OMT) to a version 22.10.x, you are offered to download a BETA of OpenEMM 22.10. Since the status is BETA, you should not upgrade your production environment, yet. Please note that OpenEMM 22.10 will be the last version officially supporting MySQL (5.7). We recommend to u...

Unfortunately we can not reproduce the missing status change of campaign mailings. Please describe in more detail how your campaign is designed, what type of start trigger it uses and what type of mailings are used.

We will have a look. If we can reproduce it, we will fix it (ticket O-570).

Please post the output of menu "Show OpenEMM status" of OpenEMM.

Please check if these links work for you: runtime: 21.04.100 https://fileshare.agnitas.de/index.php/s/S3Z2rSoxE95XbNT/download openemm: 21.04.000.124 https://fileshare.agnitas.de/index.php/s/akm6FGfWsfSMmdm/download manual: 21.04.461 https://fileshare.agnitas.de/index.php/s/M5MDdnmRbFbgKbw/download ...

Admin Guide had some minor missing information and some parts needed modification

Could you please provide some hints?

Company ID in OpenEMM is always 1 (parameter agnCI). agnFN defines the name of the web form in OpenEMM and placeholder ##AGNUID## will automatically replaced with the user's ID by EMM.