OpenEMM Technical Support Forum

Thank you for this detailed error report! This will help us to find the problem. Do I understand it right that you are using JBoss instead of Resin as application server/servlet container for OpenEMM?

There will be a solution, but due to vacation time we are a little bit understaffed right now to tackle this problem. This should change next week!

We are really busy with our commercial stuff right now and - at the moment - we have no clue what could be the problem. It would be nice if someone else from the open source community could have a look at the source code and try to fix it. We would gladly include any fix into the main line.

Also, please see user manual, page 100 ("fullview" feature).

Please use the Windows install guide (file Install_Win_OpenEMM-5.5.txt), not the Linux install guide (file InstallGuide_OpenEMM-5.5.pdf). You can not use "su - openemm" with Windows - and you don't have to!

BTW, 5.0.3 is an obsolete version, download 5.5 from SourceForge!

If you use the Windows version of OpenEMM or a version before 5.4, an online update is not available.

OpenEMM 5.5 uses either Sendmail or its own internal SMTP server. In both cases you have to disable Postfix. Please see the install guide for details.

Please see here:

http://sourceforge.net/tracker/index.ph ... tid=848488

The bug is in OpenEMM 5.5 (the feature did not exist before) but can be fixed by replacing the buggy class with the attached one.

Sure, you can add fields to the unsubscribe form like this (see table content): <form name="unsubform" action="http://www.openemm.org:8080/form.do" method="post"> <input type="hidden" name="agnCI" value="1"> <input type="hidden" n...

The rules are updates every 3 minutes. Therefore, no restart is necessary.

The layout of the install guide was redesigned for release 5.5 to get a more compact guide. However, no information was omitted.

Since the update of the Windows version of OpenEMM is much easier than the Linux update and Windows is missing some components we use for the OpenEMM update process, there is no online update feature for the Windows version. The (brief) update process is described in file Install_Win_OpenEMM-5.5.txt...

You must not use Postfix but the internal SMTP server of OpenEMM (which is automatically enabled is you disable Sendmail). Two MTAs on the same machine running at the same time will cause problems.

We put the unsubcribe link in the footer of the template like this: Text version If you want to unsubscribe from the OpenEMM newsletter, please use this link: http://www.openemm.org:8080/form.do?agnCI=1&agnFN=unsubscribe&agnUID=##AGNUID## HTML version If you want to unsubscribe from the Open...

How we do it: We create a TXT and a HTML template each with various placeholders for text (like headlines, text blocks, callouts, etc.) and fill the placeholders via the mailing. In this case you do not have to create separate versions for TXT and HTML.