OpenEMM Technical Support Forum

We have been with Bytemark for a while.

Good service, and you get real servers with root access. We run OpenEMM on an Ubuntu 8.10 Virtual Machine. It is fine for our needs.

Hi tyuhas,

you might be right there.

Thanks for the suggestion. I didn't think about creating a profile field - that should work.

Cheers

Alan

+1

pthandler we should definitely talk! What with your ideas for user stats and now vtiger too. These are two areas we are also looking to deal with. I took a quick look at the soap api for OpenEMM but it seems to be rather limited in that you can't retrieve blocks of details, just one record at a a ti...

Would it help to have a domain name instead of a blank IP? Hi there, I think it would yes. We have noticed similar issues with TB. Its spam detection routines look for dots "." from what we found on-line. The format of the trackable URLs from OpenEMM contains some dots, and it seems that ...

Some nice ideas there Peter,

If I get time I might have a go at building a few new statistics pages for OpenEMM.

Cheers

Al

When you set up OpenEMM you are instructed to alter a line in the SQL file: If you plan to use the redirect features of OpenEMM, open file openemm.sql with a text editor like edit or vim, and find and replace the string http://localhost:8080 with a valid redirection URL. If you have already installe...

Could you please post such an URL here so that we are sure what you mean? Sure. Here you go: http://myopenemm.server.com/r.html?uid=1.f.oo.4a.80e7txb5ea We think the quantity of dots after the uid= might be affecting Thunderbird's spam filter. Other mailers we notice tend to use a UUID type string ...

I did it a bit differently. I didn't want every click event. To get link tracked customers for a particular mailing I use this query: SELECT customer_1_tbl.firstname, customer_1_tbl.lastname, customer_1_tbl.email, rdir_log_tbl.change_date, rdir_log_tbl.url_id, rdir_url_tbl.full_url FROM rdir_log_tbl...

I see this too.

OpenEMM 5.5.1 on Linux.

Yes. we are running on Linux. Ubuntu server 8.10 although I don't think it is important.

This has a similar "feel" to the temporary tables not getting deleted too which I also see.

If you are working on a mailing and make frequent edits and changes before completing it, the table of Trackable links doesn't clean itself of the links that are no longer present in the mailing itself. These spurious links also appear to carry over if you copy a mailing. The only way to remove them...

Hi,

when openemm creates a tracking url, the unique id at the end contains many "."s (full stops).

Thunderbird doesn't like dots in the url and will generally flag it as spam. Does the tracking url really need to contains dots?

What does the operating system that OpenEMM is running on say the time is?

On a linux host type "date" on the command line. Don't know about Windows - sorry.

Check if you host is synchronised to some time servers too. Hint: NTP

HTH

Al

Hi, On our website ( http://www.theopenlearningcentre.com/resources/newsletter-registration.html ) we have an nice form for users to subscribe to our newsletter. I noticed that the error reporting back from OpenEMM is not very verbose . There also didn't seem to be away to get much information back ...