Search found 2596 matches

by maschoff
Thu Jul 03, 2008 8:59 am
Forum: Installation & Upgrades
Topic: How to update on Windows
Replies: 2
Views: 4297

windows update

Since the update of the Windows version of OpenEMM is much easier than the Linux update and Windows is missing some components we use for the OpenEMM update process, there is no online update feature for the Windows version. The (brief) update process is described in file Install_Win_OpenEMM-5.5.txt...
by maschoff
Wed Jul 02, 2008 10:48 am
Forum: Bounce Management
Topic: bav does not forward emails according to bounce filter
Replies: 11
Views: 22546

You must not use Postfix but the internal SMTP server of OpenEMM (which is automatically enabled is you disable Sendmail). Two MTAs on the same machine running at the same time will cause problems.
by maschoff
Wed Jul 02, 2008 8:50 am
Forum: Using OpenEMM
Topic: ##AGNUID## being replaced only once in an HTML template
Replies: 2
Views: 4377

solution

We put the unsubcribe link in the footer of the template like this: Text version If you want to unsubscribe from the OpenEMM newsletter, please use this link: http://www.openemm.org:8080/form.do?agnCI=1&agnFN=unsubscribe&agnUID=##AGNUID## HTML version If you want to unsubscribe from the Open...
by maschoff
Tue Jul 01, 2008 9:45 am
Forum: Using OpenEMM
Topic: Sending 1 e-mail for both text and HTML
Replies: 2
Views: 3934

How we do it: We create a TXT and a HTML template each with various placeholders for text (like headlines, text blocks, callouts, etc.) and fill the placeholders via the mailing. In this case you do not have to create separate versions for TXT and HTML.
by maschoff
Tue Jul 01, 2008 9:41 am
Forum: Installation & Upgrades
Topic: Webservice wsdl 404
Replies: 8
Views: 10124

Thnaks, I got it! We will have a look into this issue and if we can reproduce the 404 problem we will fix it.
by maschoff
Tue Jul 01, 2008 8:45 am
Forum: Installation & Upgrades
Topic: Disable Sendmail doesn't work
Replies: 30
Views: 53209

missing package?

The Python interface to MySQL seems to be missing. Are you sure that you installed the python-mysql package (SuSe name: python-mysql, Red Hat name: MySQL-python)?
by maschoff
Mon Jun 30, 2008 1:30 pm
Forum: Installation & Upgrades
Topic: Webservice wsdl 404
Replies: 8
Views: 10124

We do not understand your exact problem. Did you generate a WSDL file successfully? If so, how did you integrate it into your C# client? (We have zero expreience with C#).
by maschoff
Mon Jun 30, 2008 10:51 am
Forum: Using OpenEMM
Topic: OutOfMemoryError when view the Customers
Replies: 7
Views: 7792

Ok, after experimenting we found out that the <jvm-arg>-example provided above for core.conf does not work in our case (although we used it exactly like noted in the Resin documentation ...). If it does not work with you either, please try this instead (it works for us): Open file httpd.sh in /home/...
by maschoff
Sat Jun 28, 2008 7:10 pm
Forum: Using OpenEMM
Topic: OutOfMemoryError when view the Customers
Replies: 7
Views: 7792

list management

With OpenEMM 5.5 you can define special target groups and delete all recipients which belong to this target group with one click from the database (new feature). For more complex list management you should export the recipients first by mailing list, manipulate them locally (like deleting fields or ...
by maschoff
Sat Jun 28, 2008 5:08 pm
Forum: Installation & Upgrades
Topic: javax.servlet.ServletException after install openEMM
Replies: 9
Views: 21025

OpenEMM can not connect to the database. Is MySQL up and running? Did you create the database "openemm" and load it via "openemm.sql"? (Check with phpMyAdmin if the database looks okay.) Did you install the mysql-python module?
by maschoff
Fri Jun 27, 2008 3:26 pm
Forum: Installation & Upgrades
Topic: Configuration Error? Could not get email to go out!
Replies: 1
Views: 3355

Which Linux distribution and version do you use?
by maschoff
Fri Jun 27, 2008 3:24 pm
Forum: Using OpenEMM
Topic: OutOfMemoryError when view the Customers
Replies: 7
Views: 7792

allocate more memory

Beginning with release 5.5.0 OpenEMM loads the whole list into memory (it has to, otherwise the AJAX list sorting would not be possible). In your case this means 350,000 customer records - but your memory ("heap space") seems to be to small. Therefore, you should allocate more heap space t...
by maschoff
Thu Jun 26, 2008 10:21 am
Forum: Using OpenEMM
Topic: submit mailing by email
Replies: 3
Views: 4125

No. We will continue to enhance the set of webservice methods, but this is not on our roadmap yet.
by maschoff
Thu Jun 26, 2008 7:24 am
Forum: Using OpenEMM
Topic: submit mailing by email
Replies: 3
Views: 4125

Yes, please see user manual of OpenEMM 5.5.0, page 207.
by maschoff
Wed Jun 25, 2008 2:04 pm
Forum: Installation & Upgrades
Topic: Disable Sendmail doesn't work
Replies: 30
Views: 53209

Is MySQL up and running and did you dump openemm.sql into database "openemm"?