OpenEMM Technical Support Forum

I rolled my Installation back to the 5.3.1 Source for the moment...

If i can somehow help to find out hints to resolve this issue please let me know - unfortunately i don't have too much know-how regarding python ...

Following Results with OpenEMM 5.4 on a running OpenSUSE 10 with latest updates. No problems with OpenEMM 5.3.1 before. According to mailgun and pickdist Logfiles everything is fine: mailgun: [13.03.2008 00:23:14] DEBUG/execute/(2/5/97/370): Successful end pickdist: [13.03.2008 00:23:39] 4985 INFO/b...

Thank you for your reply. I haven't noticed before that there is a clause in the update.py which scans for "grey" and "gray" in die Status-Text Field. In my opinion a long lasting solution can only be to track successfully delivered mails and to delete previous softbounces then -...

Hello, I have tried to find out how OpenEMM handels Softbounces which are caused by the so called Greylisting. For those who don't know that Greylisting is: If you try to deliver a mail the first (few) times the recipient's mailserver will reject it with a temporary failure. In most cases the messag...

Have you set rdir_domain in company_tbl ?
Value should be something like
http://you_openemm_subdomain.youcompany.com:8080/

is there a chance that there will be a fix soon?
A quick & dirty fix could be to add a string replace from "&" to "&" in die Rdir Class. Unfortunately i don't have any experience with Ant so i am not able to compile OpenEMM

i don't know whether this is relevant for slrtscan: have you set mailloop_domain in the company_tbl ?

First of all regardless which sender adress you use bounce management using the logfile SHOULD work. Unfortunately I do not have any experience in python therefore i am unable to check, what slrtscan really does

I am sorry but for the moment i have no idea where to look into

um ... sorry :roll: Concerning slrtscan: Is the process running? As far as i know the following processes should be up & running for OpenEMM: python /home/openemm/bin/scripts/bav-update.py python /home/openemm/bin/scripts/bav-trigger.py python /home/openemm/bin/scripts/bavd.py /home/openemm/bin/...

If you think that there are no emails bouncing you could try the following:
Create a (Test-) Mailinglist, Manually add a recipient with an email address which you know that doesn't exist and send out a mailing to that list.

Is there any reason why the bug with id 1668483 (& in Links) is marked with the lowest possible priority? http://sourceforge.net/tracker/index.php?func=detail&aid=1668483&group_id=168937&atid=848488 In my Opinion resolving this Bug is quite important because it is quite common to use...

Are you using the same domain for OpenEMM as well as for your regular email?
It is better to set up a separate (Sub-)domain for Sending your Newsletters/[...].

I also had problems with the bounce management and in my case the problem was related to the issue that I had included the openemm Maildomain (bounce.yourcompany.com as described in the manuals) in the /etc/mail/local-host-names As far as i found out because of this sendmail tried to send the mail t...

I had the same problem - in my case it was due to a fault in the sendmail configuration. You may check the following: /etc/mail/mailertable Is there a line bounce.yourcompany.com procmail:/home/openemm/conf/bav/bav.rc /etc/mail/relaydomains Is there a line bounce.yourcompany.com AND - which was the ...

Hello,

Is it possible to change the default Handling of the Link Tracking System to HTML only or no? I couldn't find any configuration settings ...

Thank you & best regards,

Christian