OpenEMM Technical Support Forum

However, one link (the last one in the list) goes to our base domain (www.mydomain.com) even though there is NO such link in the mailing. I may have found it. There is a "http://www.mydomain.com" url entered in the TEXT content (no HTML) of the e-mail. I must have put it in there when I s...

Just in case it wasn't clear from my earlier comments, OpenEMM is installed on the forums.mydomain.com machine (which we control completely).

We are sending the mailings from the forums.mydomain.com IP address and not the www.mydomain.com IP.

everything seems to work correctly. I created an email with your posted code and the output in Preview/Fullview is correct. :( Do you have any surrounding HTML defined in templates? No. (except your default content--see below) Have you added any actions to these links? No. Mailing type = Normal mai...

This is the html of the generated fullview web page: <!-- LINK TEST --><br /> <a href='http://www.mydomain.com'>LINK</a> (1q)<br /> <br /> <a href="http://www.mydomain.com:8080/r.html?uid=1.b.spn.y2.wqog690bna">LINK</a> (2q)<br /> <br /> <a href='http://www.mydomain.com/'>LINK</a> (1q/)<br...

Here is the html content of the test mailing: <!-- LINK TEST --><br /> <a href='http://www.mydomain.com'>LINK</a> (1q)<br /> <br /> <a href="http://www.mydomain.com">LINK</a> (2q)<br /> <br /> <a href='http://www.mydomain.com/'>LINK</a> (1q/)<br /> <br /> <a href="http://www.mydomain....

which browser do you use? ( OS, browser, version) And could you also post a full email text so we can test it on our test environment. _________________ The OpenEMM Team Thank you for your response. :D I currently use Windows XP Pro 2002 SP2 for my desktop. I also have access to Mac OSX 10.4 (and L...

Versions of required components that we are using:

CentOS 4.5
Sendmail 8.13.1-3.2.el4
MySQL: 4.1.20 (Redhat's distribution)
JDK: 1.6.0_01
Python 2.3.4

The first working link in my tests is a very simple domain link: <a href="ww.mydomain.com">test</a> It results in a redirect that looks like: http://www.mydomain.com:8080/r.html?uid=1.b.spn.y2.wqog690bna in both the e-mail and in fullview mode. ALL subsequent redirects in fullview contain ...

utf-8 support (or lack thereof) does not affect the results.

Some other settings that might be relevant:

1 - Enabled utf-8 support per the wiki instructions:
Enabling UTF-8 in OpenEMM
http://www.openemm.org/wiki/Charsets:UTF-8


2 - error results same for both utf-8 and ISO 8859-1 (charset config setting in Mailing setup)

Any suggestions?

I have another newsletter to go out and fullview is needed.

Contents of my company_tbl: +------------+---------------+-------------+--------+---------------------+--------------------+---------+---------------------+--------------------+---------------------------------+-----------------+--------------+ | company_id | shortname | description | status | times...

There is only version of OpenEMM that has fullview, no?

Environment:
OpenEMM 5.1.0 -- upgrade from 5.0.3 using the upgrade precedure documented at:
http://www.openemm.org/wiki/Installatio ... lGuideRHEL

OS: CentOS 4.5

MySQL: 4.1.20 (Redhat's distribution)

JAVA: 1.6.0_01

Been playing around with the HTML link structure, trying to find a pattern to the redirect problems. I created a simple test mail (only a and br tags) with a series of simple html links with the urls specifed in a variety of ways. I then evaluated how OpenEMM processes those links in the main three ...

Also just noticed that inside the preview in the admin backend, i also see a double redirect:

http://www.mysite.com:8080/r.html?uid=1 ... z2k2w79652

Never tried to get links to work from that preview pane before. But they don't work now.